Organization Excellence Officer

3 weeks ago

Riyadh, Saudi Arabia Professional Recruitment Full time

We are looking for : Organization Excellence Officer
- The Organization Excellence Officer is responsible for conducting research and studies, supporting in the development of policies and communicating them to concerned stakeholders, and defining initiatives to improve business processes, policies, and procedures._

**Responsibilities**
- Conduct day-to-day activities while ensuring compliance to policies and procedures
- Contribute to the identification of opportunities for continuous improvement of systems, processes in line with leading practices
- Establish working relationships with relevant internal stakeholders
- Collect feedback from internal stakeholders on issues being faced and other requirements
- Contribute to the preparation of progress reports directed to all relevant stakeholders to keep them informed of progress
- Conduct research and benchmarking studies to identify best practices and international standards in terms of Organization Excellence and provide input for the design of business process quality programs
- Conduct organizational studies to serve as a reference for Organization Excellence programs identification and development
- Review current policies and processes templates and identify gaps based on research inputs, best practices, and lessons learnt to suggest needed modifications and improvements
- Prepare, schedule, and conduct workshops with concerned functions in order to identify core and operational activities being implemented within each function and identify improvement opportunities, challenges, and risks
- Provide needed support for the development / update of comprehensive policies and processes ensuring alignment with Organization Excellence programs, templates, daily operational activities, research results, expert inputs, and best practices
- Draft business process catalog including a list of policies, procedures, processes, and delegation of authority in coordination with GASTAT functions
- Communicate policies and processes with concerned internal stakeholders and schedule training sessions to ensure proper implementation
- Assist in the automation processes with the concerned department as per the approved budget
- Collect and analyze performance reports and business gaps form concerned functions and consolidate findings into Organization Excellence performance reports to identify improvement needs
- Define initiatives to improve business processes, policies, and procedures and optimize operational efficiency

**Qualifications**
- 0 to 2 years of experience in an Organization Excellence field
- Bachelor’s Degree in Business Administration or equivalent is required

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