Customer Support

As a **Customer Support** for a bulk SMS company, your role would involve a combination of customer engagement, technical support, and sales support activities. Here's a general description of the responsibilities you might have in such a position: **Key Roles & Responsibilities**: - Serve as a primary point of contact for existing customers, providing...

Job Summary: This role is a Customer Support Engineer role based in our Riyadh office. The role will be required to work with the Operations Manager and is required to provide technical support for a software product, as well as to hardware supporting system, that is in use by a large government organization. **Job Description**: Role Objective To provide...

**Purpose**: chat, or in-person to provide support and information on Lucidya's products. Ensure that appropriate actions are taken to resolve customers problems and concerns by processing Internal complaints, bugs, and issues related to our products. To excel in this role, you should be excellent in verbal and written communication. You are expected...

**AlGooru is hunting for the next generation of CX talents!** **We’re looking for a Customer Support Representative** **A bit about us** **Main responsibilities** - Managing customer queries and complaints - Processing modifications for deals and escalate complaints across a number of communication channels - Building a healthy relationship between...

**AlGooru is hunting for the next generation of CX talents!** **We’re looking for a Customer Support Representative** **A bit about us** **Main responsibilities** - Managing customer queries and complaints - Processing modifications for deals and escalate complaints across a number of communication channels - Building a healthy relationship between...

**Customer Support Specialist, Riyadh**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. Together, we are...

**Job Information** **Job Title**: Agent - Call Center and Customer Support **Department Name**: Marketing and Customer Support **Job Summary** Complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation. **Primary Duties & Responsibilities** - Take customer calls...

Unox, market leader in the production of high-end ovens, certified as a Great Place to Work® in Italy for the seventh year in a row, is looking for a Customer Relationship Management Support to join the Customer Experience Team at the Unox Arabia site. **Principal activity**: - Developing UNOX customers by acquiring new contacts and proposing our products...

**Wondering what’s within **Beckman Coulter Diagnostics? Take a closer look.** **At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the **laboratory to move science and healthcare forward. Join a team where you can be heard, be supporte**d, **and always be yourself. **W**e’re building a culture...

**In this role, you will have the opportunity to** - Process purchase orders received from NUPCO, CPs and direct customers within the assigned territory. - End to end order management from receipt of purchase order till arrival at customer site. - Managing the order cycle which include system booking, sourcing, liaising with planners, coordinating with...

**Hiring for Customer Services Support - Riyadh, KSA.** **Eligibility Criteria: Only European Citizens Required.** **Duties and Responsibilities**: 1. Responding to Customer Inquiries: Promptly address customer queries related to water services, billing, and account information. 2. Handling Complaints: Investigate and resolve customer complaints regarding...

**In this role, you will have the opportunity to** - Process purchase orders received from NUPCO, CPs and direct customers within the assigned territory. - Provide coaching and guidance to Customer Service Associates, fostering a collaborative and growth-oriented environment. - Implement and manage Daily Management tools, focusing on backlog assessment and...

Receive and resolve customer inquiries and complaints related to the orders in a timely manner. - Resolve issues related to incomplete orders and delivery blocks with customers and/or internal teams. - Building and maintaining relationships with clients as well as with other departments of the organization. - Working closely with operation team. - Auditing...

**Responsibilities** - data. - Analyzing customer data from databases and data stores to prepare reports - Customer satisfaction and behavior and facilitating sharing between multiple data systems. - Use of query analysis and reporting tools. - Analyze and develop data quality processing plans. - Ensure data quality through automated verification as well as...

**Responsibilities** - data. - Analyzing customer data from databases and data stores to prepare reports - Customer satisfaction and behavior and facilitating sharing between multiple data systems. - Use of query analysis and reporting tools. - Analyze and develop data quality processing plans. - Ensure data quality through automated verification as well as...

**Company Description** At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

Job Summary:Supermicro is seeking a seasoned technology and business enablement leader to drive technical and business engagements with customers in Saudi Arabia and the Middle East region. The ideal candidate should possess a deep understanding of the business practices of local customers and have experience dealing with government agencies. Domain...

You may be our new Supply Chain Coordinator & Customer Support The purpose of this role is to coordinate the supply chain of packaging materials from customer order to production, delivery & documentation. Also be a point of reference for colleagues and customers alike, ensuring individual goals are channelized towards self & team performance. Key...

**Company Description** Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

**Company Description** Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...