Customer Success Consultant

7+ years experience in B2B SaaS within Customer Success, Account Management, and/or Management Consulting.Experience overseeing 5M+ ARR book of business including direct responsibility for customer churn, product usage/utilization, renewal, health, and satisfaction.Has managed enterprise requests for proposals (RFP) for 1000+ user accounts including working...

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their...

Customer Success ManagerLocation: Riyadh, Riyadh Province, Saudi ArabiaJob DescriptionProudly voted a Great Place to Work, we are a dynamic startup in the SaaS space that is revolutionizing how businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+...

About the RoleWe are seeking a skilled Customer Success Strategist to join our team at Unifonic Inc. In this role, you will be responsible for building trusted advisor relationships with high-value customers and guiding them in maximizing the value of our platform.Key Responsibilities:Strategic Planning: Work closely with customers and internal teams to...

OverviewMicrosoft's Customer Experience & Success (CE&S) organization empowers customers to accelerate business value through differentiated customer experiences. As a key member of this team, you will play a vital role in driving customer success through leadership and strategic planning.About the RoleThis is an exciting opportunity to lead a...

We are looking for a Customer Success Supervisor to lead a team of specialists in ensuring outstanding client experiences. In this role, you will oversee customer onboarding, engagement, and retention efforts while proactively solving challenges and optimizing customer satisfaction. You will act as a key link between customers and internal teams, ensuring...

As aCustomer Success Manager, you will be joining a fast-paced and high-growth team delivering innovative cyber threat intelligence solutions that protect our customers. You will maintain a rapidly growing client portfolio and ensure our users get the most value out of our products and services. You'll be responsible for driving product usage and adoption,...

We're seeking a Customer Success Strategist to join our team in Riyadh, where you'll be responsible for driving customer success and delivering exceptional support services to our Ultimate Support plan customers. As a key member of our team, you will work closely with our Technical Account Manager to ensure a seamless customer experience from day one.Your...

Transform Business Outcomes with PromappNavigating the digital transformation journey can be complex and overwhelming. At Promapp, we empower organizations to streamline their processes, optimize performance, and drive growth.As a Customer Success Strategist, you will play a pivotal role in helping our clients achieve their business objectives by...

Job DescriptionThe Senior Manager Customer Success role is a key position within Nielsen Consumer LLC, responsible for leading key accounts and project executions for strategic clients in the vertical. As a consultative partner, you will develop relationships with key clients and service their research requirements, exploring and generating cross-sell/upsell...

About the RoleWe are seeking a highly skilled Senior Sales Account Manager to join our team at Giza Systems KSA. As a key member of our sales team, you will be responsible for driving business growth and revenue expansion across designated territories and accounts.Main Responsibilities:Develop and execute sales strategies to achieve targets and drive...

Role Purpose: Lead key accounts and project executions for strategic clients in the vertical and act as consultative partner.Reporting to: Customer Success Lead PnP, FS/EVAccountabilities(The accountabilities listed below are only indicative, they are not meant to be exhaustive)Accountable for developing relationships with key clients and servicing their...

Establish relationships with your customers through regular meetings to understand the complexities of their environmentYou will partner closely with our sales, product management, engineering, professional services, and customer support teams to consolidate efforts, streamline communications, and deliver exceptional customer satisfaction.Manage the...

Responsibilities:\The Commercial Operations Manager will be responsible for driving business growth by:\\Developing and implementing effective customer onboarding processes\Establishing and managing lead generation systems to ensure a consistent pipeline of opportunities\Ensuring accurate and efficient payment operations and settlement\Building and...

Customer Success ManagerA customer-centric individual with a technical aptitude, responsible for supporting customers and building close relationships.The Customer Success Manager will work directly with clients to help solve their problems and ensure their satisfaction, while also working closely with other employees to address customer questions and...

About the JobWe are seeking a Senior Technical Relationship Manager to join our team in Riyadh, Saudi Arabia. As a key member of our team, you will be responsible for building and maintaining strong relationships with assigned customer accounts, driving satisfaction and adoption of our solutions.Main ResponsibilitiesBuilding and maintaining relationships...

We are seeking a highly motivated Customer Success Executive to join our team at Alahad Recruitment Group. In this role, you will be responsible for managing customer relationships, identifying new business opportunities, and driving revenue growth.Your Key Responsibilities:Manage all activities and coordinate between the Company and our service provider...

MENA Consultant is seeking a highly skilled Business Analyst (Manager Level) to support business requirements gathering, analysis, and documentation within a fast-paced IT environment. The ideal candidate will work closely with cross-functional teams to translate business needs into functional specifications.The successful candidate will have 8-10 years of...

About the RoleWe are seeking an experienced Customer Success Advisor to join our team at SAP SE. In this role, you will play a critical part in maximizing customer lifetime value by delivering solution area expertise to customer executives.As a trusted advisor, you will build deep executive relationships and earn trusted advisor status with customers. You...

Customer Success Specialist is responsible for maintaining strong client relationships and ensuring their needs are met.The successful candidate will have a proven track record of delivering exceptional service and building meaningful relationships with clients.Key Skills:Strong analytical and problem-solving skillsAbility to work under pressure and meet...