Senior Manager, Customer Experience Design

Persistence Recruitment proudly represents Saudi Arabia’s Public Investment Fund, leading recruitment efforts for the groundbreaking Sovereign Fund Culture and Tourism Destination Giga-Project. We are currently seeking an experienced Senior Product Manager specializing in Customer Experience to drive excellence in our digital initiatives. **Key...

3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining...

Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and more than 8,500 employees across Europe, the Middle East and Africa, Devoteam promotes responsible...

Will be responsible for bank wise metrics and target that enables through the design ands service level indicators which is taken into positive change to our customers - Work closely with internal stakeholders to build Customer Experience dashboards and KPIs/OKRs needs with insights from all other stakeholders - To build and work on the needed Market...

RedBox Technologies, a leading logistics company in Saudi Arabia, is seeking a passionate and customer-focused Customer Experience Manager to join our team. RedBox Technologies is revolutionizing the way parcels are sent, received, and returned through our innovative smart locker solutions. We are committed to providing exceptional customer service and...

**Title**: Senior Design Manager Reporting directly to the Technical Director and assist the Technical Director to lead the Project Management team during the balance of the design and procurement phases and through the construction phase. The Senior Design Manager will be required to provide input to the senior management on design delivery related matters...

Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and more than 8,500 employees across Europe, the Middle East and Africa, Devoteam promotes responsible...

Introduction Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart...

Persistence Recruitment, in collaboration with Jawraa, a leading Saudi Digital Transformation company, is actively recruiting for Saudi Arabia’s Public Investment Fund's Sovereign Fund Culture and Tourism Destination Giga-Project. This ambitious project aims to revolutionize the tourism and cultural landscape through multi-billion USD Giga...

Introduction Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart...

Senior Manager - Customer Acquisition - Products The role is responsible to acquire and manage customer relationships, lead the Bank's customer acquisition marketing strategy, tactics, planning and execution. He/she is highly analytical, data-driven and will establish and improve Bank KPIs and targets by acquiring the right types of customers for...

As a Senior Design Manager, the primary purpose is to lead and manage all design-related activities at both program-wide and district-wide levels within the program schedule and budget. The role involves coordination across design disciplines, ensuring quality and timely deliverables, and overseeing the integration of designs with program requirements and...

JASARA PMC is a leading project management consultancy firm and we are currently seeking a highly skilled and motivated Senior Design Manager to join our team. As the Senior Design Manager, you will play a crucial role in overseeing the design and development of various projects, ensuring that they are delivered on time, within budget, and meet the highest...

Make a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public...

**Company Description** At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries...

Senior Customer Excellence Manager **Category**:Commercial Marketing**Location**:Riyadh, Riyadh, SA- **The Position** - As a Senior Customer Excellence Manager, you will drive customer Engagement Excellence by developing a customer engagement strategy that improves customer experience. Moreover, you will be leading the patient journey strategy and solutions...

Parsons is looking for an amazingly talented **Senior Design Manager **to join our team! In this role, you will join a professional Project Management team that is involved in multiple projects on a program being developed by Diriyah Gate Development Authority. Anchored to the UNESCO World Heritage Site of At Turaif, it is intended to become a world-class...

**Responsibilities**: - Responsible for customer service in the Middle East region; Develop and implement customer service procedures and service standards; - Summarize customer complaints, send product defect problems to product, R & D department in time, and promote optimization; - Have the ability to deal with customer emergencies, crisis coordination...

Introduction Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart...

At Teads, we value the experiences that our clients have with our brand at every step. We believe that: - Everyone at Teads plays a role in making this experience efficient, strategic and most importantly, beneficial for our clients. - The sum of all interactions that a client has with the Teads brand impacts their overall experience and that no detail is...