Service Business Operations Specialist

3 weeks ago


الرياض, Saudi Arabia GE HEALTHCARE Full time

**Job Description Summary**: Responsible for activities and processes for driving first class service contracts process execution, data accuracy and billing excellence. He/she will manage the day-to-day operations, ensuring key Business Operations KPIs are met and workload is evenly distributed across the team. Support the business operations leader on activities are related to driving growth by setting up effective processes to collect & analyze data.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

**Roles and Responsibilities**:
The primary focus of this role is to support Business Operations Department in the development and growth. This may include but not be limited to the following:

- Ensure first class service contract process execution on customer service contracts; non-contract services; data entry and data quality including additions, deletions, and modifications to the existing contracts.
- Update MUST/Service Max with all newly installed and rev rec’d systems with their standard and extended warranty start date and end date as per the Commissioning Acceptance Certificate (CAC).
- Ensure quality and integrity of the customer contracts as they are entered into the system.
- Applies general knowledge of business developed through education or past experience. Understands how work among team contributes to the area.
- Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
- Ensure timely and accurate billing of customers for contract and non-contract services.
- Keeping SFDC up-to date by updating opportunities and utilize SFDC to create and export useful reports.
- Analytical reports to be published will include, but not be limited to; Pending invoicing report, Invoicing Analysis, PM planning and monitoring report.
- Work closely with Service Team, Finance, and cash team to resolve and process-related issues.
- Supporting Business Operations team in all requirements within their scope.
- Identify and report any quality or compliance concerns and take immediate corrective action as required.
- Provide regular update for the business requirements status to the Business Operations Leader.
- Effectively manage and prioritize various projects with mínimal supervision.
- Special projects as and when assigned.
- Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations.

**Required Qualifications**:

- A Bachelor’s Degree from an accredited college or university.
- Minimum 2-3 Years’ experience with Business Administration or Finance or Accounting degree.
- Excellent written and verbal communication skills.
- Fluent in English and Arabic (essential).
- Proficient at PC office software such as excel, word, PowerPoint etc.
- Ability to operate effectively in a multi-tasking, dynamic environment, while maintaining a forward-thinking and customer-first attitude.

**Desired Characteristics**:

- Finance and Accounting background is preferred.
- Experience in operating any ERP/CRM solution.
- Excellent communication & Interpersonal skills.
- Ability to adapt to change and willingness to be flexible at all times.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare - Creating a world where healthcare has no limits

LI-MA2
LI-Hybrid

**Additional Information**:
**Relocation Assistance Provided**:No



  • الرياض, Saudi Arabia IFS Full time

    **Company Description** IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters-at the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the...


  • الرياض, Saudi Arabia RedBox Technologies Full time

    RedBox Technologies, a pioneering logistics company in Saudi Arabia, is looking for an organized and proactive Operation Support Specialist to join our growing team. As we strive to enhance our innovative smart locker solutions, your role will be integral in supporting the daily operations to ensure efficient logistics processes and help us maintain our...


  • الرياض, Saudi Arabia HSJB BUSINESS CONSULTING Full time

    **Job Summary** As a Sales Specialist, you will be responsible for driving sales growth by cultivating relationships with potential clients and managing accounts. Your focus will be on generating leads, nurturing prospects, and closing deals to contribute to the company's revenue targets. **Qualifications** - Bachelor's degree in Business, Marketing, or a...


  • الرياض, Saudi Arabia DHL Full time

    **OFR Ops Specialist** Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join...


  • الرياض, Saudi Arabia Arbete Careers Full time

    **One of our clients is in the Medical HealthCare Industry, in Saudi Arabia, and is hiring for the position of a Corporate Support Specialist** **Location: Riyadh** **Years of Experience: 3+ years** **Education: Bachelors degree in business administration, Finance, or a general corporate field.** **Notice Period: Immediate joiners or a maximum...


  • الرياض, Saudi Arabia Reactive Talents Full time

    **I2 Service Management Specialist** **Location**: Riyadh - On Site **Type**: Full-Time **Experience Level**: Senior **About the Role**: We are seeking an experienced **I2 Service Management Specialist** to join our team on a contract basis. The specialist will be responsible for developing and managing services that handle data downloads and transfers,...


  • الرياض, Saudi Arabia Keeta Full time

    The Role We are seeking a talented, results-oriented HR Operations (senior) Specialist in Saudi Arabia, with a strong passion for customer focus, to join our HR team. This role will be responsible for working closely with corporate HR team in China, HR business partner and operation services suppliers, to ensure the company HR operations in a...


  • الرياض, Saudi Arabia Mastercard, Inc. Full time

    Manager, Loyalty Specialist Sales - Services Business Development **Our Purpose** Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure,...


  • الرياض, Saudi Arabia Stella Stays Full time

    **Stella stays - who are we?** Stella Stays is a prop-tech start-up with a mission to reinvent rental globally and a vision to create the future of living. We offer beautifully designed, thoughtfully equipped, tech-enabled residences, and a seamless digital guest experience. Established in 2019, Stella Stays is present and growing rapidly in major cities...

  • Operations Specialist

    2 weeks ago


    الرياض, Saudi Arabia Stella Stays Full time

    **Stella Stays - Who are we?** Stella Stays is a prop-tech start-up with a mission to reinvent rental globally and a vision to create the future of living. We offer beautifully designed, thoughtfully equipped, tech-enabled residences, and a seamless digital guest experience. Established in 2019, Stella Stays is present and growing rapidly in major cities...


  • الرياض, Saudi Arabia RedBox Technologies Full time

    RedBox Technologies, a leading logistics company in Saudi Arabia, is seeking a dedicated and enthusiastic Customer Service Specialist to join our team. With our innovative smart locker solutions and commitment to delivering exceptional service, RedBox is transforming the way parcels are sent, received, and returned, ensuring a seamless experience for our...

  • Business Analyst

    2 months ago


    الرياض, Saudi Arabia Gulf Business Solutions Full time

    **Company Description** Gulf Business Solutions (GBS) is the leading information and technology solutions provider in the kingdom of Saudi Arabia. Since we started as a business more than thirty years ago, we have grown to an enterprise supported by over five hundred employees, with a rich portfolio of products and services ranging from printing systems to...


  • الرياض, Saudi Arabia Knight Frank Full time

    **Overview** **Responsibilities** - Support core People processes and transactions across the Saudi and Egypt locations, including onboarding, employment visa processing, medical insurance, payroll, employee data and file management, transfers, promotions, offboarding, and other HR operations services as needed. - Assist in the production and formatting of...

  • Operations Specialist

    3 months ago


    الرياض, Saudi Arabia Shaguf Full time

    **Operations Specialist (Evening Shift, Fully Remote)** **Job Overview**: We are seeking a passionate and driven Operations Specialist to join our dynamic team. As a startup, we’re not looking for just another employee—we want someone with a partner mindset, ready to take on challenges, make bold decisions, and contribute significantly to our growth....


  • الرياض, Saudi Arabia Gulf Business Solutions Full time

    **Company Description** Gulf Business Solutions (GBS) is the leading information and technology solutions provider in the kingdom of Saudi Arabia. Since we started as a business more than thirty years ago, we have grown to an enterprise supported by over five hundred employees, with a rich portfolio of products and services ranging from printing systems to...


  • الرياض, Saudi Arabia Reactive Talents Full time

    **SPSS Business Intelligence Specialist** **Location**: Riyadh - On Site **Type**: Full-Time **Experience Level**: Senior **About the Role**: We are seeking an experienced **SPSS Business Intelligence Specialist** to join our team. This role involves designing and implementing SPSS-based business intelligence and predictive analytics solutions to drive...


  • الرياض, Saudi Arabia Gulf Business Solutions Full time

    **Company Description** Gulf Business Solutions (GBS) is the leading information and technology solutions provider in the kingdom of Saudi Arabia. Since we started as a business more than thirty years ago, we have grown to an enterprise supported by over five hundred employees, with a rich portfolio of products and services ranging from printing systems to...


  • الرياض, Saudi Arabia Medical Advanced Treatment Full time

    **Job Vacancy: Logistics Services Specialist** **Location: Saudi Arabia** **Company: Medical Advance Treatment Company** **Key Responsibilities**: - Manage and coordinate all logistics operations to ensure efficient and timely delivery. - Handle customs clearance processes and ensure compliance with local and international regulations. - Work closely with...

  • Brand Specialist, Avs

    4 months ago


    الرياض, Saudi Arabia Afaq Q Tech General Trading Full time

    1+ years of account management, project or program management or buying experience - Bachelor's degree - Experience using analytical specific tools such as Google Analytics, SQL or HTML Are you a self-starter with a passion for e-commerce, looking to expand your retail skillset and shaping the way the biggest brands work with Amazon? Sounds great. What will...


  • الرياض, Saudi Arabia Devsinc Full time

    As a Business Development Specialist at Devsinc, you will be responsible for identifying new business opportunities, building lasting relationships, and driving growth for the company. Your role includes developing and executing sales strategies, engaging with potential clients, and collaborating with internal teams to ensure top-tier service delivery. You...