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Store Director

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia Dolce & Gabbana S.r.l. Full time
Job Title: Store Manager

We are seeking a highly skilled and experienced Store Manager to lead our luxury retail team at Dolce & Gabbana S.r.l. The ideal candidate will have a proven track record in managing large teams, driving sales growth, and delivering exceptional client experiences.

Key Responsibilities:
  • Drive Sales Growth: Achieve sales budget objectives while ensuring operational integrity and monitoring monthly profitability.
  • Lead and Develop Teams: Prepare and analyze monthly store performance, reporting current business trends to cover every aspect of the business, as well as competitor performance.
  • Client Experience: Ensure client satisfaction, support Sales Staff to drive sales, maximize productivity and profitability, and compliance with company procedures within a store facility.
  • Inventory Management: Handle and support stock levels through direct communication with key business departments to maximize full price selling, maintaining a high sell-through as well as alignment with new product launches.
  • Leadership and Development: Participate in the Corporate review process for the Sales Staff, arrange and conduct monthly coaching sessions with the Sales Staff to review performance and provide constructive, timely feedback.
  • Store Operations: Maintain full organization of company assets, for both the BoH and FoH guidelines where multiple ASMs exist, each of them has direct responsibility over specific business lines and hierarchical report of a portion of the team.
  • Collaboration and Communication: Collaborate to the definition of accurate schedules and leadership zoning, by analyzing the traffic trends and the peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees.
  • Brand Ambassador: Demonstrate sales leadership by playing an active role on the shop floor through client engagement and promote brand awareness.
  • CRM and Data Analysis: Monitor and execute monthly CRM database reporting in order to assist in the execution of company CRM initiatives, capture meaningful clients' data to build actions to develop opportunities with loyal and potential clients.
Requirements:
  • Luxury Retail experience
  • Retail Management experience
  • Retail operations experience
  • Experience in managing large teams
  • Strong people skills
  • Strong leadership skills
  • Clienteling

We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and experienced retail professional looking for a new challenge, please submit your application.