Customer Experience Strategy Lead

Job descriptionWe are headhunting for a unique opportunity to join a leading global digital consultancy, in their Riyadh office.A business that opens doors—many who work here go on to achieve remarkable opportunities in their careers, plus they hold accolades like Best Employer in the Middle-East.We are supporting the team in headhunting a Customer...

Customer Experience LeadIhgarmyhotels is seeking an experienced Customer Experience Lead to join our team. In this role, you'll be responsible for developing and implementing strategies to deliver exceptional guest experiences.You'll supervise staff, oversee service operations, interact with guests, and ensure quality control standards are met. Strong...

Job SummaryWe are seeking an experienced Customer Experience Lead to join our team at Saudi Petroleum Services Polytechnic. In this role, you will be responsible for designing and implementing customer-centric strategies to drive business growth and improve customer satisfaction.Key ResponsibilitiesDevelop and execute comprehensive customer experience...

**Job Overview**We are seeking a skilled Customer Care Specialist to join our team in the Riyadh office. As a key member of our team, you will provide sales and general support for exhibitors within the Middle East via various communication methods.**About GES**GES is a global leader in live events marketing, creating unforgettable experiences for brands...

At DISCOVERED, we are on a mission to shape industries across the region by redefining customer journeys.The RoleWe are seeking an experienced leader to drive transformative projects and deliver exceptional customer experiences.As a Customer Experience Strategy Manager, you will lead multidisciplinary teams to develop innovative customer journeys using agile...

Customer Experience TransformationCisco is reshaping its Customer Experience (CX) Operating Model to deliver personalized, proactive, and predictive interactions. We're seeking a Director/Leader of Customer Experience to lead a team of CX Principals/Managers, Customer Success Managers, and Customer Program Managers.Your RoleAs the Director of CX Innovation,...

We're looking for a highly motivated Customer Experience Improvement Lead to join our team at Tbwa Chiat/Day Inc. In this role, you'll be responsible for analyzing customer interactions and identifying opportunities for improvement.You'll work closely with our agents, Team Leaders, and Training Supervisors to develop targeted solutions to enhance service...

About the TeamWe are seeking an experienced VP of Customer Experience to lead our customer-facing initiatives. As a key member of our team, you will develop and execute comprehensive customer experience strategies that drive business results.Key Responsibilities:Develop and implement a customer-centric marketing strategy aligned with business objectives.Lead...

Job DescriptionTaab Group is seeking a skilled Customer Experience Strategist to lead our contact center operations in KSA.We are looking for a high-impact professional to drive excellence in customer service, ensuring seamless and high-performance contact center operations while delivering an exceptional customer experience. This role is critical to...

Job DescriptionCompany Overview: As the Head of Customer Service at شركة درعه للتجاره, you will play a pivotal role in enhancing customer satisfaction by leading and managing the customer service department. This leadership position entails developing strategies to improve customer interaction, directing a team of customer service...

Job Overview: We are seeking a talented customer service professional to join our team as a Shift Leader. In this role, you will be responsible for leading a team of customer service agents during rotating shifts, providing guidance and support to help them deliver exceptional service. Your expertise will be invaluable in shaping the customer experience for...

About the RoleJohnson & Johnson is a global healthcare leader with a strong commitment to innovation and customer satisfaction. We are currently seeking an experienced Customer Service Team Lead to join our team in Riyadh, Saudi Arabia.Job DescriptionThis role will be responsible for creating a world-class customer experience by emphasizing excellence in...

Avensys Consulting is a leading IT professional services company with a decade-long success story. Our comprehensive service spectrum encompasses enterprise solution consulting, business intelligence, and managed services.Job Summary:The Customer Experience Manager will oversee and enhance customer service operations and customer journey across all...

The Role:The Head of Customer Service plays a crucial part in enhancing customer satisfaction by leading and managing the customer service department within the organization. This leadership position entails developing strategies to improve customer interaction, directing a team of customer service professionals, and implementing technologies and processes...

We are seeking a dynamic CX Manager to lead our customer experience strategy and optimize every touchpoint of our customer journey. The ideal candidate should possess the following skills and experiences:Responsibilities:Develop and implement the company's customer experience strategyAdvocate for CX initiatives and demonstrate their value to the...

VP of Sales and StrategyThe VP of Sales and Strategy will lead the development of a sales strategy to drive the growth of our SME and micro business financing operations. This includes identifying new market opportunities, designing tailored financing solutions, and building strong relationships with business owners, corporate clients, and financial...

Job DescriptionWe are seeking a highly skilled and experienced Customer Experience Manager to join our team at Etoile Group.The ideal candidate will be responsible for managing the boutique floor operations, ensuring a seamless customer experience, and driving sales growth.Serving as an ambassador of the brand, you will embody the values of excellence,...

About This RoleAs a Front Office Supervisor at Pause Experience Company, you will be responsible for leading the front office activities and overseeing the daily operations of the front desk team. You will work closely with the Customer Experience team to develop and enhance the guest journey, ensuring that all guests have a positive experience.Main...

At Silah Tamkeen, we are seeking an experienced Customer Experience Manager to lead our sales team in achieving exceptional results. This is a full-time opportunity for a mid-senior level professional with a passion for customer-centric business development.Job DescriptionWe develop and execute effective sales strategies to increase revenue and market share...

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation, and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across...