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Front Desk Coordinator

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia Backyard Symphony Full time

Job Summary:

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Backyard Symphony. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting events.

Key Responsibilities:

  • Front Desk Management: Greet and assist all visitors, ensuring a smooth flow of front-of-house operations.
  • Communication and Correspondence: Answer phone calls and manage correspondence efficiently, responding to inquiries and resolving issues in a timely manner.
  • Event Support: Assist in coordinating events and managing front-of-house logistics, ensuring alignment with budgetary constraints and maintaining a high level of customer satisfaction.
  • Inventory Management: Maintain inventory of front desk and hospitality supplies, reporting to the Director of Administration and Finance (DAF) for budget compliance.
  • Security and Compliance: Maintain visitor logs and security protocols, ensuring a secure and compliant front-of-house environment.

Requirements:

  • Customer Service Experience: Previous experience in reception or front-of-house roles, with a focus on delivering exceptional customer service.
  • Communication and Multitasking: Excellent communication and multitasking abilities, with the capacity to work in a fast-paced environment.
  • Inventory Management and Budgeting: Understanding of inventory management and budget adherence, with the ability to maintain accurate records and reports.
  • Teamwork and Adaptability: Ability to work collaboratively with the front-of-house team, supporting events and busy periods as needed.