Senior Customer Retention Manager

Customer Retention and Loyalty StrategistWe are seeking a skilled Customer Retention and Loyalty Strategist to develop and execute loyalty program strategies that enhance customer engagement and retention in Riyadh, Saudi Arabia.Key responsibilities include:Developing and implementing customer retention and loyalty strategies.Analyzing consumer and usage...

We are seeking an exceptional professional to drive the development and execution of a robust loyalty strategy for our payment solution client. This role requires a unique blend of strategic vision, project management excellence, and deep expertise in loyalty program management to enhance customer retention and business performance.About the JobLead the...

We are seeking a highly skilled Client Retention Specialist to join our team and lead our efforts in ensuring customer satisfaction and retention.**Job Responsibilities:**Track customer health metrics and ensure proactive engagement to minimize churn.Implement strategies to improve retention and customer satisfaction.Monitor and enhance customer onboarding...

Job Overview:Restore Talent is seeking an experienced Retention and Engagement Expert to develop and execute effective customer relationship management strategies in KSA. The ideal candidate will leverage data analysis and CRM tools to drive customer engagement, retention, and sales growth.Main Responsibilities:Develop and execute CRM strategies that foster...

Kafaat Business Solutions is seeking a Business Partnership Manager to develop and maintain strong relationships with our clients, drive revenue growth, and deliver exceptional customer service. As a key member of our team, you will be responsible for managing and growing existing client accounts, identifying new business opportunities, and collaborating...

Customer Value Management & Insights Senior SpecialistJob Summary:We are looking for a skilled CVM & Insights Senior Specialist to join our dynamic team at Red Bull MOBILE. In this role, you will be responsible for creating and managing Customer Value Management (CVM) campaigns, analyzing customer behavior, and executing retention, churn management, and...

We're seeking a Digital Growth Operations Manager at Keeta to join our dynamic team. As a seasoned professional, you'll play a pivotal role in driving new user growth and retention through strategic planning and execution.Key Responsibilities:Develop and implement customer growth strategies, leveraging data and product insights to inform...

About Talent 360 ME:We are a leading B2B Fin-Tech company in Saudi Arabia, transforming expense management for businesses with innovative tools.The Customer Success Specialist Role:This position serves as the first point of contact for customers, providing basic support, gathering feedback, and assisting with account management tasks. The Customer Success...

ResponsibilitiesCommunicate effectively with customers via phone, email, and chat to understand their needs and preferences.Provide knowledgeable answers to questions about products, pricing, and availability, ensuring seamless customer experiences.Work collaboratively with internal departments to meet customer needs, resolving any issues that may...

Job OverviewPromapp is seeking a talented Customer Success Manager to join our team. In this role, you will be responsible for developing and executing customer success plans to drive adoption, usage, and account growth for existing top ARR customers.ResponsibilitiesDevelop and implement customer success strategies to achieve business objectives.Build and...

Alpin is seeking an experienced Recruitment and Retention Manager to join our team in Saudi Arabia. In this critical role, you will be responsible for managing the entire recruitment lifecycle, from sourcing candidates to onboarding new staff members.Your primary objective will be to ensure that our workforce reflects the highest standards of quality,...

Client Success and Retention SpecialistKey Responsibilities:Support the team in understanding client needs and provide support to address them.Gather and convey client feedback to internal teams for service improvements.Prepare and deliver regular reports to sales management on key performance metrics and outcomes.Requirements:4-6 years of relevant...

Customer Success RoleThis role focuses on supporting customer onboarding, adoption, and satisfaction. The Customer Success Specialist will work closely with cross-functional teams to ensure seamless customer experiences.Main Goals:Enhance customer satisfaction and loyalty.Improve customer retention rates.Drive customer adoption and usage of our financial...

About the RoleWe are seeking a skilled Customer Experience Manager to lead our team of specialists in delivering exceptional client experiences. In this role, you will oversee customer onboarding, engagement, and retention efforts while proactively addressing challenges and optimizing customer satisfaction.Key Responsibilities:Oversight and guidance of a...

We are looking for a Customer Success Supervisor to lead a team of specialists in ensuring outstanding client experiences. In this role, you will oversee customer onboarding, engagement, and retention efforts while proactively solving challenges and optimizing customer satisfaction. You will act as a key link between customers and internal teams, ensuring...

Thisposition is for individuals who possess the ability to identify multiplesolutions to the same problem and can help in decision making while working ina super-agile environment. Seclore is a place where innovation is nurtured. Wecontinuously push the boundaries of innovation and find new ways to add valueto customers and stakeholders. We are proud to be...

POSITION OVERVIEW:We are seeking a seasoned Customer Relationship Manager to spearhead our customer relationship management strategies in KSA. This pivotal role focuses on optimizing customer engagement, retention, and lifetime value through data-driven marketing and CRM tools.KEY RESPONSIBILITIES:Develop and execute comprehensive CRM strategies to drive...

About the OpportunityWe are seeking a highly motivated and skilled individual to join our team as a Digital Product Specialist. In this role, you will be responsible for leading the development and implementation of quarterly omnichannel customer plans (OCCP) in collaboration with your Line manager.Your Key ResponsibilitiesYou will conduct promotional calls...

About Us:Talent 360 is a dynamic B2B Fin-Tech company that is dedicated to simplifying expense management for businesses in Saudi Arabia.As a licensed EMI from the Saudi Central Bank, we provide innovative tools to streamline finance management and empower companies to drive revenue growth.The Enterprise Sales Manager will be responsible for managing the...

About the JobCareem Networks FZ LLC is looking for a Customer Experience Manager to join our team in KSA. The ideal candidate will have experience in growth marketing, e-commerce, food/grocery delivery, or tech platforms.Key ResponsibilitiesDevelop and execute customer-centric strategies to drive user engagement and retention.Conduct market research and...