Customer Service Team Lead
5 days ago
We are seeking a highly skilled and experienced customer service team lead to join our team at Keeta.
Job DescriptionThis is a full-time role that requires strong leadership and communication skills to manage customer interactions and resolve issues.
The successful candidate will have excellent problem-solving and analytical skills, as well as the ability to work effectively in a fast-paced environment.
Main Responsibilities- Responsible for managing customer interactions and resolving issues in a timely and professional manner.
- Collaborate with the team to develop and implement effective measures to control complaints.
- Ensure service quality at sites within the region and promote a positive customer experience.
- Develop and implement training programs to enhance employees' overall quality and business capabilities.
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Customer Service Team Lead
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Customer Service Team Lead
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