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Sales Team Manager

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia التعاونية للتأمين Full time
Job Description

Job Title: Sales Team Manager

Company: التعاونية للتأمين

Job Summary:

We are seeking a highly skilled and experienced Sales Team Manager to lead our Life Insurance Sales Team. The successful candidate will be responsible for recruiting, selecting, training, supervising, developing, and retaining a high-performing team of Sales Agents.

Key Responsibilities:
  • Team Leadership: Guide and mentor Sales Agents in setting and achieving their performance goals.
  • Process Implementation: Implement and monitor activity and compliance processes to ensure efficient execution of daily tasks.
  • Motivation and Incentives: Develop and launch motivational incentives, activities, and recognition programs to boost productivity within the Life Sales Team.
  • Performance Management: Conduct regular performance reviews and management meetings to track progress and address areas for improvement.
  • Target Alignment: Clearly communicate individual and team sales targets and align efforts to meet these goals.
  • Sales Campaigns: Lead and coordinate sales campaigns at the unit level to drive results.
  • Performance Metrics: Ensure the unit consistently meets its sales production targets and adheres to Tawuniya's activity ratios and productivity standards.
  • Portfolio Management: Oversee portfolio collection processes to maintain high levels of persistence.
  • Customer Service: Ensure that Agents deliver superior service throughout the policy lifecycle, fostering customer satisfaction and retention.
  • Agent Development: Provide continuous coaching and development for Agents through structured training, joint fieldwork, and regular feedback sessions.
  • Financing Tools: Effectively manage financing tools and processes in alignment with Tawuniya policies and guidelines.
  • Training and Development: Participate actively in all planned training sessions in accordance with Tawuniya procedures.
Administration and Compliance:
  • Standards and Procedures: Enforce Tawuniya standards and procedures in managing the sales team within the unit.
  • Compliance: Ensure the unit operates in full compliance with Tawuniya directives and regulatory requirements.
  • Reporting: Provide accurate and timely reporting on unit sales statistics, including Management Information Systems (MIS) data.
  • Documentation: Ensure the sales team completes all new business documentation thoroughly and accurately.
Qualifications:
  • Education: Bachelor's degree in Business Administration, Insurance, or a related field is required.
  • Master's Degree: A Master's degree in Business Administration, Insurance, or a related field is preferred.
  • Experience: 5–8 years of sales experience in the KSA market, including 2–3 years in a similar position.