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Strategic Services Sales Professional
1 week ago
About the Role
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- This is a highly respected position within our EMEA Services organization, where you will drive customer experience transformation and intimacy. As a key member of the account team, you will lead the services strategy within our largest account.">
You will be responsible for providing leadership in the customer account with respect to Cisco Services, driving the execution of customer/partner facing activities to conclusion in a quality, timely, and appropriate manner. Developing a deep knowledge of the customer and their needs is crucial to ensure you can provide a first-class solution.
">As a strategic thinker, your primary goal is to deliver outstanding business outcomes to your customers. You will also be responsible for weekly, monthly and quarterly forecast accuracy, pipeline development and customer satisfaction.
">About the Team
">The role will be crucial in growing Premium Services offerings and penetration within our customers and improving our New, Recurring Annual Services ACV. Success is directly associated with creating strong and meaningful customer relationships and attainment of sales targets from net-new services growth in assigned accounts.
">You will collaborate with the extended account team: Account Manager, Sales Engineering, Solutions Architects, Software and Service Renewal Managers, CX Delivery, CX SDA, CX Architectures, CX CMS, Legal, Finance and our Partner ecosystem to develop services strategies and drive new opportunities to closure.
">About the Ideal Candidate
">- ">
- You have in-depth knowledge of selling processes (i.e., strategic account planning, extended resource engagement, sales cycle, etc).">
- You are a self-starting sales professional with shown success in the technology services industry, with a strong aim to get results and very motivated to exceed sales goals.">
- You hold yourself accountable for driving new and incremental business within your customer base.">
You must have 4+ years of experience in the tech sales space, proven sales track record of closing business and exceeding targets, strong services sales experience in IT and Telco or related industry, and good understanding of the SP market, trends and business dynamics.
">Requirements
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- Strong Arabic and English language skills and ability to work with different cultures and nationalities often working virtually.">
- Persistence & resourcefulness – being able to challenge & not take 'no' as an answer.">
- Some travel may be required.">
We Offer
">#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone.