Technical Sales Professional

2 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Alnafitha IT Full time
Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia founded in 1993.

As a fully Saudiowned company we have established ourselves from a startup business to a market leader offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains including Microsoft AWS ManageEngine and Zoho Solutions ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience Alnafitha IT has successfully completed more than 4000 projects serving over 3000 satisfied customers and collaborating with 65 partners.

Our commitment to excellence is evident in our customercentric approach which emphasizes engagement collaboration and a relentless pursuit of quality in every interaction

Our vision is to be the Kingdoms most customercentric provider for digital transformation and consultation fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability

At Alnafitha IT we believe in empowering our employees and nurturing their growth which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape we remain committed to delivering cuttingedge solutions that not only meet but exceed our clients expectations.

We are currently searching for an enthusiastic and innovative TechnicalPreSales Professional to work on our Business Development Team presenting Alnafitha s business applications offerings.

The Technical Pre Sales Professional (TSP) is responsible for actively driving and managing the presales process with direct and channel customers. The TSP must be able to articulate the company s technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts/territory to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain strong relationships throughout the sales cycle.

This position will partner with sales customer success technical teams to craft and execute strategies to drive our customers adoption and use of Alnafitha s services.

Responsibilities:
  • Review and approve technical scopes in reference to client requirements.
  • Achieve numeric objectives for assigned products/ territories.
  • Assist sales team in qualifying sales opportunities.
  • Deliver customized exceptional presentations and demos to present and demonstrate Alnafitha s solutions and services to customers.
  • Conduct technical assessments build scope of work/low level technical scope based on the business requirements.
  • Deliver solutions related documentations that could include technical proposal / fact sheets user manual etc.
  • Improving the overall customer experience serving as the customer advocate within Alnafitha and playing a key role in assisting our clients to maximize their investment in Technology.
  • Participating in building Alnafitha s technical content library. Ex. Knowledge base service catalogue and other technical contents.
  • Assist in representing Alnafitha in any forum (i.e. seminars technical or marketing conferences event)
  • Workshops and Training: Deliver technical training for customer knowledge transfer and for helping customers to consume their products and services.
  • Ad hoc Services: Short and time limited engagements focused on implementing specific scenario customer specific issue remediation or support (e.g. Chalk Talks).
  • Mentor other team members on deployed solutions and best practices.
  • Perform other related duties as assigned.



Requirements Requirements

Certification Requirements:
  • Bachelor s degree in Computer Science Business Administration equivalent.
  • Inbound Certification (Preferred)
  • Sales Enablement (Preferred)
  • Content Marketing (Preferred)
  • Google Fundamentals of Digital Marketing or equivalent (preferred)
Technical Skills:
  • Minimum of 3 years experience as business applications technical sales consultant or related position.
  • Experience working with Zoho CRM and other Zoho solutions Applications
  • Acceptable knowledge in customization using Java Deluge
  • Understanding of sales marketing accounting and HR processes is a must.
  • Business strategy and market development knowledge with demonstrated analytical and business modeling skills.
  • Must be passionate about technology and creating great customer experiences.
  • Ability to influence and drive results in a complex technical and business environment including ability to communicate and influence various internal stakeholders and across functions (such as marketing sales services customer success and finance).
  • Ability to contribute consistently and positively in a highpaced fastchanging and sometimes unpredictable work environment.
  • Articulate verbal communication professional business writing and presentation skills
Personal Skills:
  • High sense of responsibility and ownership acting like owner in what you do.
  • Exceptional communication and presentation skills
  • Being able to work on their own or in a team
  • Being able to work to tight deadlines
  • Ability to maintain composure during stressful situation
  • Handling many tasks & responsibilities
  • Fluent in Arabic and English.


Candidate Experience To excel in this position, you will need to: Certification Requirements Bachelor s degree in business administration or equivalent. Technical Skills 2+ years of experience in supply chain / logistics / order fulfillment. Experience in IT industry, software and service delivery is plus. Previous experience in CRM/ERP systems, ex. Zoho CRM, Zoho Books. Proficiency in Microsoft Word, Excel and Outlook. Personal Skills High sense of responsibility and ownership, acting like owner in what you do. Exceptional communication and presentation skills Being able to work on their own or in a team Being able to work to tight deadlines Ability to maintain composure during stressful situation Handling many tasks & responsibilities Fluent in Arabic and English. Working Conditions Working on Weekends, Holidays or outside the business hours could be required.

Education

Certification Requirements: Bachelor s degree in Computer Science, Business Administration equivalent.

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