Technical Sales Specialist

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Midis Group Kuwait Full time
About the Role

The Technical Sales Specialist is accountable for driving sales opportunities through technical presentations, demonstrations, and solution designs. S/he collaborates with internal teams to provide feedback, address customer needs, and identify upselling opportunities to enhance customer adoption and ROI.

Main Responsibilities
  • Leverage technical skills to drive sales opportunities through presentations, demonstrations, and solution designs;
  • Collaborate with internal teams to provide feedback, address customer needs, and identify upselling opportunities;
  • Assist in the deployment and implementation of solutions post-sale, ensuring smooth customer onboarding and addressing technical challenges;
  • Deliver customer training sessions and create user documentation to maximize solution adoption and ROI;
  • Maintain strong relationships with customers and partners, ensuring long-term renewals, and addressing issues impacting satisfaction;
  • Provide technical product enablement and mentoring to channel and internal resources;
  • Serve as a subject matter expert in solution designs for the assigned products and services, offering appropriate product recommendations;
  • Monitor customer adoption and suggest enhancements to improve outcomes and satisfaction;
  • Collaborate with sales and product teams to qualify opportunities, present solution proposals, and contribute feedback on customer needs for product development;
  • Engage internal resources (e.g., product management, marketing, support) to close sales opportunities and resolve implementation issues;
  • Complete both pre-sales and post-sales documentation accurately to support the entire sales lifecycle;
  • Work closely with product teams to provide feedback from implementation experiences to improve product offerings;
  • Identify opportunities for upselling or cross-selling, driving additional revenue streams.
Requirements

A Bachelor's degree in Computer Engineering, Computer Science or any other related field is required.



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