Email Administrator

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Arabic Computer Systems Full time
Roles and responsibilities

Manage, maintain and monitor email systems to ensure it is secure, highly available, and performing optimally
Manage the client's e-mail
Applying cyber security requirements according to the procedures followed
E-mail security management and proper activation of the protection systems and tools currently used
Solve e-mail problems and ensure that it works continuously
Opening a ticket with the manufacturer in case of a problem and following up until it is resolved
Responding to a supportive system for the implementation of e-mail services
Sending daily and weekly reports on the status of the system
Email System Configuration and Management
Set up, configure, and maintain email servers (e.g., Microsoft Exchange, Gmail for business, or other email platforms).
Manage email accounts for users, including creating, deleting, and modifying email addresses and mailboxes.
Configure email clients and ensure they are properly integrated with the email server.
Implement and maintain email routing, server-side filters, and organizational email aliases.
Email Security Management
Implement and maintain email security measures, including spam filters, virus scanners, and malware protection.
Ensure the use of secure email protocols, such as TLS (Transport Layer Security) and encryption, to protect sensitive data.
Monitor for suspicious email activity, such as phishing attempts or unauthorized access, and take corrective action as needed.
Implement and manage anti-spoofing, anti-phishing, and anti-spam techniques to reduce malicious activity.
Set up and manage email authentication protocols such as SPF (Sender Policy Framework), DKIM (DomainKeys Identified Mail), and DMARC (Domain-based Message Authentication, Reporting & Conformance).

Desired candidate profile

Bachelor's degree in Computer Science or equivalent degree
At least 5 years of experience in administering email systems, including Exchange, Office 365, and Lotus Notes
Strong knowledge of email protocols such as SMTP, POP3, IMAP, and ActiveSync
Experience with email security software, email encryption, and message archiving
Working knowledge of email client applications, including Microsoft Outlook 2016, 2019, and Office 365
Proficient in PowerShell scripting to automate email-related tasks
Strong analytical skills to identify and troubleshoot complex email issues
Email Backup and Recovery
Create and manage regular backups of email data to ensure that important communications and attachments are safely stored.
Develop and maintain email recovery plans, ensuring quick restoration of email systems in the event of failure or data loss.
Ensure the integrity of backup systems and regularly test recovery procedures.
User Account Management
Create and maintain user email accounts, distribution lists, and shared mailboxes.
Provide assistance to users for email-related issues, including configuring new devices or troubleshooting login problems.
Administer permissions and access control, ensuring that only authorized users have access to specific mailboxes or folders.
Reset passwords, manage multi-factor authentication, and perform other administrative tasks related to email user accounts.



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