Senior Manager – Customer Success

Role Purpose: Lead key accounts and project executions for strategic clients in the vertical and act as consultative partner.Reporting to: Customer Success Lead PnP, FS/EVAccountabilities(The accountabilities listed below are only indicative, they are not meant to be exhaustive)Accountable for developing relationships with key clients and servicing their...

We are looking for a Customer Success Supervisor to lead a team of specialists in ensuring outstanding client experiences. In this role, you will oversee customer onboarding, engagement, and retention efforts while proactively solving challenges and optimizing customer satisfaction. You will act as a key link between customers and internal teams, ensuring...

As aCustomer Success Manager, you will be joining a fast-paced and high-growth team delivering innovative cyber threat intelligence solutions that protect our customers. You will maintain a rapidly growing client portfolio and ensure our users get the most value out of our products and services. You'll be responsible for driving product usage and adoption,...

About the JobWe are seeking a Senior Technical Relationship Manager to join our team in Riyadh, Saudi Arabia. As a key member of our team, you will be responsible for building and maintaining strong relationships with assigned customer accounts, driving satisfaction and adoption of our solutions.Main ResponsibilitiesBuilding and maintaining relationships...

Develop long-term partnership with customers to ensure they remain successful by realizing the full value of their investment to ensure renewals and expansions.Act as the main point of contact for Oracle customers and acts as a point of escalation for your customer's critical issuesWorks closely with the Account Management and Sales teams to support...

Customer Success ManagerLocation: Riyadh, Riyadh Province, Saudi ArabiaJob DescriptionProudly voted a Great Place to Work, we are a dynamic startup in the SaaS space that is revolutionizing how businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+...

Establish relationships with your customers through regular meetings to understand the complexities of their environmentYou will partner closely with our sales, product management, engineering, professional services, and customer support teams to consolidate efforts, streamline communications, and deliver exceptional customer satisfaction.Manage the...

Customer Success ManagerA customer-centric individual with a technical aptitude, responsible for supporting customers and building close relationships.The Customer Success Manager will work directly with clients to help solve their problems and ensure their satisfaction, while also working closely with other employees to address customer questions and...

7+ years experience in B2B SaaS within Customer Success, Account Management, and/or Management Consulting.Experience overseeing 5M+ ARR book of business including direct responsibility for customer churn, product usage/utilization, renewal, health, and satisfaction.Has managed enterprise requests for proposals (RFP) for 1000+ user accounts including working...

KONE France is proud to offer a career path rich in experiences and opportunities for individuals who share our commitment to innovation, collaboration, and excellence. As a Customer Success Manager, you will play a critical role in ensuring that our customers receive the best possible service and support.Key Responsibilities:Providing technical expertise to...

OverviewMicrosoft's Customer Experience & Success (CE&S) organization empowers customers to accelerate business value through differentiated customer experiences. As a key member of this team, you will play a vital role in driving customer success through leadership and strategic planning.About the RoleThis is an exciting opportunity to lead a...

Silah Tamkeen is a leading company in the staffing and recruiting industry, and we are seeking a highly skilled Sales and Customer Success Leader to join our team. As a mid-senior level professional, you will be responsible for developing and executing effective sales strategies to increase revenue and market share.Key ResponsibilitiesIdentify new business...

We're seeking a Customer Success Strategist to join our team in Riyadh, where you'll be responsible for driving customer success and delivering exceptional support services to our Ultimate Support plan customers. As a key member of our team, you will work closely with our Technical Account Manager to ensure a seamless customer experience from day one.Your...

Job DescriptionThe Senior Account Manager is accountable for managing a portfolio of accounts and promoting the company and its respective products/services through well-defined account management strategies and sound partnerships with existing/potential customers. S/He works towards optimizing sales volumes and champions marketing programs and activities in...

Job DescriptionAs a Managing Partner at SAP - Germany, you will be responsible for developing and executing strategies to drive growth and customer satisfaction. You will work closely with cross-functional teams to identify opportunities and deliver tailored solutions that meet the unique needs of our customers.Develop Strategic Initiatives: Create and...

Transform Business Outcomes with PromappNavigating the digital transformation journey can be complex and overwhelming. At Promapp, we empower organizations to streamline their processes, optimize performance, and drive growth.As a Customer Success Strategist, you will play a pivotal role in helping our clients achieve their business objectives by...

About the RoleWe are seeking a skilled Customer Success Strategist to join our team at Unifonic Inc. In this role, you will be responsible for building trusted advisor relationships with high-value customers and guiding them in maximizing the value of our platform.Key Responsibilities:Strategic Planning: Work closely with customers and internal teams to...

Responsibilities:\The Commercial Operations Manager will be responsible for driving business growth by:\\Developing and implementing effective customer onboarding processes\Establishing and managing lead generation systems to ensure a consistent pipeline of opportunities\Ensuring accurate and efficient payment operations and settlement\Building and...

We are seeking a highly motivated Customer Success Executive to join our team at Alahad Recruitment Group. In this role, you will be responsible for managing customer relationships, identifying new business opportunities, and driving revenue growth.Your Key Responsibilities:Manage all activities and coordinate between the Company and our service provider...

Job SummaryWe are seeking a proactive and customer-focused Customer Success Specialist to serve as the primary point of contact for landlords and tenants. This individual will excel at building relationships, managing property handovers, resolving conflicts, and delivering exceptional service to meet the needs of both parties.The ideal candidate will have...