Customer Success Manager
2 days ago
- 7+ years experience in B2B SaaS within Customer Success, Account Management, and/or Management Consulting.
- Experience overseeing 5M+ ARR book of business including direct responsibility for customer churn, product usage/utilization, renewal, health, and satisfaction.
- Has managed enterprise requests for proposals (RFP) for 1000+ user accounts including working with direct sales and implementation teams
- Experience managing both Channel Partner relationships and large global enterprise customers of 50K+ employee's.
- Has a consultative mindset that enables you to easily diagnose issues and prescribe solutions.
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Customer Success Manager
13 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Recorded Future Full timeAs aCustomer Success Manager, you will be joining a fast-paced and high-growth team delivering innovative cyber threat intelligence solutions that protect our customers. You will maintain a rapidly growing client portfolio and ensure our users get the most value out of our products and services. You'll be responsible for driving product usage and adoption,...
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Customer Success Manager
4 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Arabnews Full timeCustomer Success ManagerA customer-centric individual with a technical aptitude, responsible for supporting customers and building close relationships.The Customer Success Manager will work directly with clients to help solve their problems and ensure their satisfaction, while also working closely with other employees to address customer questions and...
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Customer Success Manager
11 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia KONE France Full timeKONE France is proud to offer a career path rich in experiences and opportunities for individuals who share our commitment to innovation, collaboration, and excellence. As a Customer Success Manager, you will play a critical role in ensuring that our customers receive the best possible service and support.Key Responsibilities:Providing technical expertise to...
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Customer Success Portfolio Manager
4 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Microsoft Full timeOverviewMicrosoft's Customer Experience & Success (CE&S) organization empowers customers to accelerate business value through differentiated customer experiences. As a key member of this team, you will play a vital role in driving customer success through leadership and strategic planning.About the RoleThis is an exciting opportunity to lead a...
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Customer Success Strategist
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Unifonic, Inc. Full timeProudly voted a Great Place to Work, Unifonic, Inc. is a dynamic SaaS startup revolutionizing business communication.We're comprised of 500 energetic and passionate team members who deliver exceptional experiences for over 5,000 customer-centric companies.Our fun and collaborative work environment encourages creativity and new ideas, making us more than just...
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Customer Success Professional
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Contentsquare Full timeAbout Us:We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. Our goal is to create an inclusive workplace where everyone learns and succeeds.We aim to make the complex simpler—for our customers, their customers, and each other. Contentsquare has built a community of individuals...
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Customer Success Representative
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Talent 360 Full timeAbout Us:Talent 360 is a B2B Fin-Tech company dedicated to transforming expense management for businesses in Saudi Arabia.As a licensed EMI from the Saudi Central Bank, we empower companies with innovative tools to simplify finance management. Our mission is to provide exceptional customer experiences and drive business growth through strategic...
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Customer Success Strategist
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Promapp Full timeTransform Business Outcomes with PromappNavigating the digital transformation journey can be complex and overwhelming. At Promapp, we empower organizations to streamline their processes, optimize performance, and drive growth.As a Customer Success Strategist, you will play a pivotal role in helping our clients achieve their business objectives by...
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Customer Success Manager
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Alnafitha Full timeAt Alnafitha, we empower the Kingdom's largest and most complex organizations to deliver transformative business results.We are seeking a skilled Sales Excellence Specialist to join our Sales Department, driving sales success and fostering strong client relationships.The ideal candidate will possess a deep understanding of IT solutions and sales principles,...
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Customer Success Executive
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Alahad Recruitment Group Full timeWe are seeking a highly motivated Customer Success Executive to join our team at Alahad Recruitment Group. In this role, you will be responsible for managing customer relationships, identifying new business opportunities, and driving revenue growth.Your Key Responsibilities:Manage all activities and coordinate between the Company and our service provider...
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Customer Success Advisor
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia SAP SE Full timeAbout the RoleWe are seeking an experienced Customer Success Advisor to join our team at SAP SE. In this role, you will play a critical part in maximizing customer lifetime value by delivering solution area expertise to customer executives.As a trusted advisor, you will build deep executive relationships and earn trusted advisor status with customers. You...
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Customer Success Consultant
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Foodics Full timeOur Ideal CandidateWe are looking for a highly motivated and experienced Sales Executive who has solid skills in sales, account management, and product knowledge. The ideal candidate will have a technical background to help navigate all sales and deliver solutions that customers need, ensuring successful outcomes and growth.The successful candidate will have...
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Customer Success Account Mgmt
8 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Microsoft Full timeWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their...
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Customer Success Representative
11 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia JODAYN | جودين Full timeJODAYN | جودين seeks a Customer Success Representative to manage the relationships with its most critical clients. This role requires a skilled individual who can comprehend customer requirements and provide tailored solutions.Main Responsibilities:Establish trust with major clients through exceptional service and relationship-building.Analyze customer...
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Riyadh, Ar Riyāḑ, Saudi Arabia Oracle Full timeDevelop long-term partnership with customers to ensure they remain successful by realizing the full value of their investment to ensure renewals and expansions.Act as the main point of contact for Oracle customers and acts as a point of escalation for your customer's critical issuesWorks closely with the Account Management and Sales teams to support...
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Customer Success Strategist
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Silah LLC Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Manager to lead our sales team in developing and executing effective strategies to increase revenue and market share.The ideal candidate will have a proven track record of setting sales targets, monitoring performance against KPIs, and identifying new business opportunities and market...
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Customer Success Consultant
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia IFS Full timeAbout the RoleWe are seeking a highly skilled Customer Success Consultant to join our Global Services team. As a key partner to our sales team and customers, you will support the sales team in shaping desired customer outcomes and designing executable offerings to deliver value across the customer lifecycle.This role is responsible for establishing and...
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Senior Manager Customer Success
13 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Nielsen Consumer LLC Full timeRole Purpose: Lead key accounts and project executions for strategic clients in the vertical and act as consultative partner.Reporting to: Customer Success Lead PnP, FS/EVAccountabilities(The accountabilities listed below are only indicative, they are not meant to be exhaustive)Accountable for developing relationships with key clients and servicing their...
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Global Customer Success Expert
11 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Recorded Future Full timeKey ResponsibilitiesAs a Global Customer Success Expert, you will be responsible for maintaining a rapidly growing client portfolio and ensuring our users get the most value out of our products and services. You'll drive product usage and adoption, facilitate account growth/retention via tailored success plans, and leverage your prior experience in customer...
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Customer Success Specialist Lead
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Talent 360 ME Full timeAbout Us:Talent 360 ME is a B2B Fin-Tech company transforming expense management for businesses in the region. We empower companies with innovative tools to simplify finance management.The Role:This position focuses on supporting customer onboarding, adoption, and satisfaction as the first point of contact. The Customer Success Specialist works closely with...