Customer Success Manager

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia KONE France Full time

KONE France is proud to offer a career path rich in experiences and opportunities for individuals who share our commitment to innovation, collaboration, and excellence. As a Customer Success Manager, you will play a critical role in ensuring that our customers receive the best possible service and support.

Key Responsibilities:

  • Providing technical expertise to identify the most suitable KONE product for customer requirements
  • Attending regular customer meetings, project follow-up meetings, and site coordination meetings
  • Collaborating with Sales to find the optimal KONE product to meet customer needs
  • Collaborating with Supply Line to place orders, manage manufacturing, and coordinate material delivery dates

Requirements:

  • Bachelor's degree in Engineering
  • Minimum 5 years experience in the elevator business or another relevant field
  • Excellent verbal and written English and Arabic language skills
  • Excellent communication, negotiation, and customer handling skills


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