Network Pre/post Sales Engineer

2 weeks ago

Riyadh, Saudi Arabia NG Full time

Work extremely closely with the Technical team and responsible to support customer for assigned tasks. client-facing and responsible for product demonstrations, clearly explaining product features, and showing the prospect the value of the product Company's offers.

Strategic Duties
- Analyze Requests for Proposal and Tenders for business requirements for match to Analytics Products and Solution capabilities
- Active and integral participant in the RFP and Tender processes evaluating and completing documents and proposals in line with the required timelines.
- Perform market research to identify opportunities and competitive knowledge
- Working as part of a team to provide advice, training and pre-sales support to the sales team.
- Preparation and delivery solution presentations to customers, potential customers and key stakeholders.
- Provide pre-sales technical assistance and solution education to customers.
- Ownership of relationships with customers through project definition, requirements gathering, development, expectation management and Technical.
- Maintain up to date knowledge of solutions and competitor products and companies in the marketplace.
- Writing specifications, proposals, tenders, SOW, technical and business reports, user documentation, and determining operational feasibility.
- Translation of technical details into benefits for potential and existing customers and derive ROI models where appropriate.
- Maintaining and developing strong customer relationships.
- Input to creation of technical collateral and demos.
- Attending meetings, events, and working at client sites in Saudi Arabia and Internationally.
- Any other duties as may be reasonably requested from time to time.

Technical Duties
- Experience with enterprise architectures, products, and configurations including data center, SD-WAN and network technologies with multi-vendor.
- 2+ years of customer facing Pre-Sales experience
- Expertise in CLI configurations, regular expressions and JavaScript or Python scripting
- Hands on experience with REST API integrations is Plus.
- Familiarity with Linux administration
- Working knowledge of public and hybrid cloud platforms including AWS, MS Azure and GCP
- Working knowledge of industry leading virtualization and container solutions
- Cisco CCNP Certified
- FortiNet NSE 1, 2, 3, 4 Certified

General Administrative Duties
- Learning processes from each department.
- Keeping records up to date reporting information when required
- Outstanding communication and interpersonal skills
- Excellent organizational skills
- Excellent knowledge of MS Office particularly Excel
- Develop and utilize a good understanding of Company's products and services
- Dealing with enquiries in a timely and efficient manner from both internally and external teams.
- Develop an understanding of Company's revenue structure and pricing.
- Resolving any issues that might arise during the sales process
- Confidently dealing with customers over the phone, mail and Voice/Video communications.
- General administration duties
- Answering office phone and providing accurate messages to the team.

Key Performance Indicators (KPIs)
- Proactive bids made.
- Win/Loss ratio; linked with Sales Team ratio.
- Thought leadership published.
- Customer strategy orientation.

**Job Types**: Full-time, Permanent

**Salary**: From ﷼8,000.00 per month

**Experience**:

- Networking and Configuration: 2 years (preferred)

**Language**:

- English (required)

License/Certification:

- Cisco CCNP (required)
- Fortinet NSE 3 or 4 (preferred)
- Saudi Resident Visa (required)

Willingness to travel:

- 25% (preferred)

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