IT Desktop Support Engineer

Job Description - Deskside Support 1. The Deskside engineer will be L1 Skill level with at least 3-4 Years of relevant experience - End user domain and support handling the Incident /SR as assigned for resolution. 3. Provides Desktop support and support for Computer hardware systems, memory modules, and peripherals. 4. Handle basic issues related to...

Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar roleHands-on experience with Windows/Linux/Mac OS environmentsWorking knowledge of office automation products and computer peripherals, like printers and scannersKnowledge of network security practices and anti-virus programsAbility to perform remote troubleshooting...

Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar roleHands-on experience with Windows/Linux/Mac OS environmentsWorking knowledge of office automation products and computer peripherals, like printers and scannersKnowledge of network security practices and anti-virus programsAbility to perform remote troubleshooting...

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - Desired Experience: - Computer...

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.IT Skills and Experience Desired Experience: Computer...

**Freelancers are encouraged to apply.** **JOB DESCRIPTION** Desktop Technician will provide day to day local **Position Responsibilities and Functions** Provide first/second level contact and problem resolution for customer issues. Work with vendors to remediate complex AV issues as needed. Provide timely communication on issue status and...

Field Service Partner resources are expected to be Bilingual and should have the ability to read, write and speak in the local language of the site being supported as well as English in order to communicate with the Internal Teams Providing Field Service Support at the specified location within the committed service levels ensuring customer...

Job location Riyadh **Responsibilities**: - Diagnose and resolve technical issues related to laptops, computers, and mobile phones - Setting up and configuring new laptops, desktops, and mobile phones - Install authorized software to laptops and desktops - Antivirus installation to all desktops and laptops - Maintain standard SLA, OLA - Maintain proper...

Job location RiyadhResponsibilities: Diagnose and resolve technical issues related to laptops, computers, and mobile phones Setting up and configuring new laptops, desktops, and mobile phones Install authorized software to laptops and desktops Antivirus installation to all desktops and laptops Maintain standard SLA, OLA Maintain proper record on ITSM tool...

**Delivery Manager** **Qualification**: Bachelor's in Science/ Commerce/Engineering or equivalent ** Responsibility**: **Business / Customer**: - Understand and articulate complex problems related to the specific technology. - Interface with community network to retain technology competitiveness. - Work with the client team to address escalations and own...

**Delivery Manager** **Qualification**: Bachelor's in Science/ Commerce/Engineering or equivalent **Responsibility**: **Business / Customer**: - Understand and articulate complex problems related to the specific technology. - Interface with community network to retain technology competitiveness. - Work with the client team to address escalations and own...

**Delivery Manager** **Qualification**: Bachelor's in Science/ Commerce/Engineering or equivalent **Responsibility**: **Business / Customer**: - Understand and articulate complex problems related to the specific technology. - Interface with community network to retain technology competitiveness. - Work with the client team to address escalations and own...

Make a difference every day The Job Opportunity Since 1947, Serco Middle East has been supporting governments to deliver public services across various sectors (Transport, Healthcare, Citizen Services and Defence), enabling transformation and ensuring the delivery of world class services. We are extremely proud of our partnerships with government and...

**Key Responsibilities**: - Installing and configuring hardware and software components to ensure usability. - Troubleshooting hardware and software issues. - Repairing or replacing damaged hardware. - Upgrading the entire system to enable compatible software on all computers. - Installing and upgrading anti-virus software to ensure security at the user...

Delivery ManagerQualification:Bachelor's in Science/ Commerce/Engineering or equivalent Responsibility:Business / Customer: Understand and articulate complex problems related to the specific technology. Interface with community network to retain technology competitiveness. Work with the client team to address escalations and own the resolution during the...

**Responsibilities**: - Capable to support these operating systems Windows, Mac, Linux - Diagnose and troubleshoot technical issues, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within agreed time limits - Properly...

Configures operating systems and using remote desktop connections to provide immediate support. - Installation and configuration for VPN clients according to the customer’s policies and procedures. - Ensures security and upgrades are applied to desktops and laptops and kept up to date - Diagnoses and troubleshoots technical issues, including account setup...

Troubleshooting hardware, software, and network issues. - Installing, configuring, and maintaining IT systems. - Executing routine maintenance tasks such as system updates and patch management. - Assisting in IT asset management, including inventor. - tracking and procurement tasks. - Monitoring and promptly responding to IT infrastructure alerts and...

Job DescriptionOBJECTIVES/PURPOSESupports solutions engineers on one or more software applications.Participates and executes technical standard analysis, implementation, and evaluation of small-scale solution projects within the technical area of expertise on the following areas:End User SupportHardware troubleshooting and repairOperating systems and...

Troubleshooting hardware, software, and network issues. - Installing, configuring, and maintaining IT systems. - Executing routine maintenance tasks such as system updates and patch management. - Assisting in IT asset management, including inventor. - tracking and procurement tasks. - Monitoring and promptly responding to IT infrastructure alerts and...