Partner Onboarding Associate

2 weeks ago


Riyadh, Saudi Arabia Careem Full time

At Careem we are led by a powerful purpose to simplify and improve lives in the Middle East, North Africa and Pakistan. We're pioneering the development of innovative services to aid the mobility of people, the mobility of things and the mobility of money.

We're in the driving seat as we help to define how technology will shape progress in some of the fastest-growing countries in the world. Our teams are building tech to meet the needs of the future in areas including data and AI, e-commerce, technology-enabled logistics, maps, identity, and fintech.

We're well placed to solve complex and meaningful challenges at scale, with deep tech expertise, strong regulatory relationships, a local presence, and increasingly specialised global teams which are structured to operate as autonomous start-ups. Our team of over 400 engineers and developers are empowered to develop cutting-edge technology every day.

Careem was established in July 2012, became a wholly-owned subsidiary of Uber Technologies, Inc. in January 2020, and today operates in over 100 cities across 12 countries.

**About the team**
Careem Food is pivotal to our Super App ambition. We have already created waves in the market with our bold decision to become the region's first and only restaurant-centric food delivery platform, and are ready to scale and grow exponentially across markets. Come be a part of this exciting journey with us.
**What you'll do**
- Strictly adhering to partner on-boarding SLAs and training quality
- Analyze the daily orders data. In-depth store performance i.e. cancellations, acceptance rate, acceptance time, wait-in store time etc of the newly on-boarded partners
- Regular communication with partners on sharing their performance and working with them to improve their operational efficiency
- Building and documenting the processes and actions for catalogue and operational efficiencies
- Regular field visits to gather market insights on Food deliveries and challenges to better understand market dynamics
- Work closely with the Performance team on identifying low performing merchants to target for integrations.
- Regular communication with other markets on knowledge sharing and identification of the best practices
- Provide feedback gathered from partners on product issues and suggest improvements that can enable them to provide better service to our captains and customers.

**What you'll need**
- Must hold a Bachelors' degree from a reputable university.
- Must be currently based in Riyadh or Jeddah.
- Minimum one year of work experience. (Preferably in operations at a tech company)
- Good communication and time management skills
- Aptitude to learn and grow.

**What we'll provide you**:
In addition to a competitive long-term total compensation with salary and equity, we have a reward philosophy that expands beyond this. As a Careem colleague you will be able to:

- Be part of a Remote-First organisation
- Work from any country in the world for 60 days a year
- Use Unlimited Vacation days throughout the year
- Access fitness reimbursements for health activities including: gym, health club and training classes.
- Work and learn from great minds
- Create impact in a region with untapped potential
- Explore new opportunities to learn and grow every day



  • Riyadh, Ar Riyāḑ, Saudi Arabia Qiddiya Full time

    Roles and responsibilities Qiddiya Investment Company is committed to creating a world-class entertainment and leisure destination in Saudi Arabia. We are currently looking for an organized and proactive individual to join our team as an Associate - Onboarding. In this role, you will play a key part in providing a seamless onboarding experience for new...


  • Riyadh, Saudi Arabia Mrsool Full time

    Mrsool is a rapidly expanding technology company that connects customers with on-demand delivery services. As a Partnerships Onboarding Specialist, you will play a vital role in the growth of our company by identifying and developing strategic partnerships. In this role, you will be responsible for driving customer growth and revenue by forging strong...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Talent 360 Full time

    About Talent 360We are a rapidly growing B2B Fin-Tech company dedicated to simplifying expense management for businesses in Saudi Arabia. Our innovative tools empower companies to manage their finances more effectively.About the JobThe Client Success Associate will be responsible for supporting customer onboarding, adoption, and satisfaction. This role...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Talent 360 ME Full time

    Talent 360 ME Overview:We are a B2B Fin-Tech company in Saudi Arabia, empowering businesses with innovative tools to simplify finance management.The Customer Success Specialist Position:This role focuses on supporting customer onboarding, adoption, and satisfaction. The Customer Success Associate works closely with the Customer Success Managers to ensure a...


  • Riyadh, Saudi Arabia Denodo Technologies Full time

    Company Description Denodo is a high growth, market leading enterprise software company backed by HGGC. We are recognized as a leader by Gartner and Forrester, and uniquely positioned to address the data fragmentation problems that exist in many enterprises. We thrive in dynamic environments, and at the risk of sounding cliché, we work hard, and we play...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    As a Jr. DSP Acquisition Specialist, you'll be responsible for recruiting and onboarding new partners to join our DSP program. You'll work closely with internal teams and DSP candidates to identify qualified candidates, track their progress, and support the onboarding process.This role requires a high level of adaptability, excellent communication skills,...

  • Onboarding Agent

    2 weeks ago


    Riyadh, Saudi Arabia Careem Full time

    At Careem we are led by a powerful purpose to simplify and improve lives in the Middle East, North Africa and Pakistan. We're pioneering the development of innovative services to aid the mobility of people, the mobility of things and the mobility of money. We're in the driving seat as we help to define how technology will shape progress in some of the...


  • Riyadh, Ar Riyāḑ, Saudi Arabia RP International Full time

    We are seeking for our client a Partner Acquisition Manager, who can identify, engage, and onboard strategic partners to drive growth in the finance industry. This role involves developing acquisition strategies, fostering partnerships, and collaborating with internal teams to ensure seamless integration and business alignment.Key Responsibilities:Partner...


  • Riyadh, Saudi Arabia KEO International Consultants Full time

    Overview: KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration - through conceptualization - to realization of planning, design or project delivery in the built and natural environments. For over 57 years we’ve led with vision, contributing to many of the...


  • Riyadh, Saudi Arabia Chalhoub Group Full time

    **INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia RP International Full time

    RP International is seeking an experienced Finance Industry Partner to join our team. As a critical component of our business development strategy, this role involves developing and executing plans to acquire strategic partners in the finance sector.Responsibilities:Acquisition Strategy: Develop and implement effective acquisition strategies to engage...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Totaltech Full time

    About the Job:We are seeking a seasoned Technical Account Manager - Cloud Partners to join our team. As a key member of our presales organization, you will be responsible for driving partner recruitment initiatives, developing and executing partner enablement programs, and providing ongoing support to partners and the sales team.Key Responsibilities:Partner...

  • Client Partner

    1 week ago


    Riyadh, Saudi Arabia Royal Cyber Full time

    • Client is chemicals company and global integrated energy. • Client Partner from Oil and Gas industry experience is preferred and will be responsible for managing & growing multiple customer accounts, while cultivating positive customer experience & long-term relationships. Individuals in this role will need to have good customer focus and communication...

  • Sales Associate

    5 days ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full time

    Company Profile:Our Client is a leading global platform specializing in innovative payment and sales solutions for the restaurant and café industry. With a strong presence in Saudi Arabia and the UAE, they are transforming the dining experience for both customers and businesses.Role Brief:As a Sales Associate, you'll be instrumental in expanding our...

  • Projects Associate

    2 weeks ago


    Riyadh, Saudi Arabia DMJ Recruitment Full time

    Location **Riyadh** - Salary **Excellent + Tax Free** - Employment Type **Permanent** Posted about 03 hours ago Ref.23017 Projects Associate / Senior Associate Solicitor sought to join the network of an elite global law firm in Riyadh. A fantastic opportunity for an experienced KSA National lawyer to play key role in a high profile team. The role will...


  • Riyadh, Saudi Arabia Urban Company Full time

    Your day-to-day responsibilities would include: 1) Identify the most suitable partner supply base through extensive research (online and on-ground) 2) Meeting, Screening, and Onboarding the supply for the category 3) Impart necessary training to on-boarded service professionals on these norms and how to use Urban Company 4) Ensuring Partner availability...


  • Riyadh, Saudi Arabia Urban Company Full time

    Your day-to-day responsibilities would include: 1) Identify the most suitable partner supply base through extensive research (online and on-ground) 2) Meeting, Screening, and Onboarding the supply for the category 3) Impart necessary training to on-boarded service professionals on these norms and how to use Urban Company 4) Ensuring Partner availability...

  • Sales Associate

    5 days ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full time

    Company Profile:Our Client is a leading global platform specializing in innovative payment and sales solutions for the restaurant and café industry. With a strong presence in Saudi Arabia and the UAE, they are transforming the dining experience for both customers and businesses.Role Brief:As a Sales Associate, you'll be instrumental in expanding our...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Are you ready to be part of a visionary team reshaping the future of enterprise technology?AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small and mid-market accounts to enterprise customers including public sector.Amazon Web Services is seeking a Partner...


  • Riyadh, Ar Riyāḑ, Saudi Arabia JASARA Program Management Company Full time

    JASARA PMC, a prominent Program Management Company, is currently seeking a seasoned Senior Talent Acquisition Partner to join our dynamic team. In this critical role, you will be responsible for developing and implementing innovative talent acquisition strategies to attract top-tier candidates across various functions. You will work closely with hiring...