Senior Sales Engineer

2 weeks ago

Riyadh, Saudi Arabia Kone Full time

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices.

We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and wellbeing.
- It's time to make a move. Join our flow_

KONE Middle East & Africa (KMEA) is embarking upon an exciting growth phase through a direct presence in 12 countries and more than 60 distributor markets within the region. To complement our growth plans, Service Sales is considered to be a strategic priority for our business.

Reporting directly to the Service Sales Manager, we are looking for an energetic and enthusiastic Senior Sales Engineer to be based in our Riyadh, Saudi Arabia office. In this role, you will lead and develop mutually beneficial relationships between KONE and customers which are strategic or nationally/locally important. You will proactively identify solutions and develop processes that add value to our customers.
- What will you do?_- Proactively develop and create customer relationships in your area of responsibility- Ensures customer satisfaction and solves complaints with the rest of the KONE team- Document and maintain the customer and contact information- Accountable for leads, opportunities, orders, and contracts to meet the sales budget and pricing targets including proactively generating opportunities from outside the current customer base- Accountable for finding customer needs and KONE’s solution matching those needs- Responsible for pricing using the approved tendering tools- Validate that the contents of the contract are in line with the negotiation process outcome- Maintain full information of opportunities, tasks and visits, while keeping CRM up to date
- Are you the one?_- Bachelor's Degree in any related field- Minimum 7 years of experience in Service Sales in the Elevators and Escalators industry- Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service- Ability to interpret and analyze customer needs- Passion for sales, with a proven track record and a strong customer focus- Excellent Arabic and English communication, presentation, and negotiation skills- Experience handling the Saudi market is a must
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life._

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