Customer Satisfaction Enhancement Leader

Join our team at Omanyp, a leading health care group in Saudi Arabia, as a Hospitality Enhancement Lead. This role involves leading the customer experience transformation program in Riyadh, driving the patient journey across all touchpoints, and enhancing patient satisfaction and loyalty.Key responsibilities include:Key ResponsibilitiesPatient Journey...

As a Senior Customer Service and Sales Leader at Asteri Beauty (B Corp™), you will play a vital role in driving business success by delivering exceptional customer experiences, managing sales teams, and promoting a positive brand image. If you have a passion for luxury beauty retail and are looking for a challenging opportunity, we encourage you to...

As the Head of Customer Service, you will play a critical role in shaping the company's customer service strategy and leading a team of professionals to deliver exceptional customer experiences. You will be responsible for analyzing customer service metrics, identifying trends, and developing strategies to improve customer interaction. Your expertise in...

About the RoleThe Senior Technical Relationship Manager will be part of a newly formed team within Nutanix focused on enhancing customer relationships and driving satisfaction in the emerging markets region, with a particular emphasis on Saudi Arabia.This role is primarily based in Riyadh, Saudi Arabia, and it fosters a collaborative and empowering culture...

Position SummaryWe're seeking a skilled Enhancing Customer Journey Specialist to join our team. The ideal candidate will have experience in customer service or customer experience roles, preferably in a mid to large-sized organization, and be able to interpret customer feedback and trends to formulate actionable strategies.Main Duties:Develop and present...

We're looking for a highly motivated Customer Experience Improvement Lead to join our team at Tbwa Chiat/Day Inc. In this role, you'll be responsible for analyzing customer interactions and identifying opportunities for improvement.You'll work closely with our agents, Team Leaders, and Training Supervisors to develop targeted solutions to enhance service...

About Invygoinvygo was founded in 2018 in Dubai with the purpose of redefining mobility in the Middle East and North Africa (MENA). Fuelled by a passion for innovation, technology and mobility, our mission is to empower people to move on their own terms, minimising the frustrations caused by traditional car ownership models. We make car access seamless and...

Customer Service Excellence LeaderWe are revolutionizing the food delivery space, leveraging cutting-edge technology to provide fast, reliable, and seamless experiences. As a dynamic global platform, we have rapidly expanded across key regions.This role leads quality assurance efforts and enhances service standards for our Saudi Contact Center. The ideal...

About the PositionTaab Group is seeking a talented Frontline Customer Support Director to join our team in KSA.We are looking for a seasoned professional to drive excellence in customer service, ensure seamless contact center operations, and deliver an exceptional customer experience. This role involves working closely with the Head of the Contact Center to...

About the JobThis is a Senior Leader in Customer Engagement role that requires a Subject matter expert in Consumer Care and Call centers, ideally in a medical-related field.Key Responsibilities:Lead and support the team.Foster a culture of engagement, feedback, and high performance.Recruit, train, and develop staff.Track consumer interactions.Generate...

Improve Service Quality with VisionXVisionX is looking for an experienced Continuous Service Improvement Manager to improve service quality across our IT services. As a key member of our team, you will develop and implement a comprehensive plan to enhance service delivery, efficiency, and customer satisfaction. Your responsibilities will include...

Job DescriptionAs a Managing Partner at SAP - Germany, you will be responsible for developing and executing strategies to drive growth and customer satisfaction. You will work closely with cross-functional teams to identify opportunities and deliver tailored solutions that meet the unique needs of our customers.Develop Strategic Initiatives: Create and...

Job DescriptionThe Customer Experience Expert will play a pivotal role in driving customer satisfaction and loyalty through insightful data analysis and proactive relationship management.Main Responsibilities:Perform in-depth analysis of customer feedback data to identify trends and actionable insights that can enhance customer satisfaction.Collaborate with...

CX Leadership OpportunityWe are seeking an experienced CX leader to join our Cisco Customer Experience team. As Director/Leader of Customer Experience, you will lead a team of CX Principals/Managers, Customer Success Managers, and Customer Program Managers.Your responsibilities will include driving adoption and managing the CX services business to drive...

We are seeking an experienced Mandarin Oriental Hospitality Leader to join our team at Rihlat Travel News. As a key member of our leadership team, you will be responsible for driving excellence in customer service and ensuring high levels of customer satisfaction.About the RoleThe ideal candidate will have a strong background in hospitality management, with...

Customer Experience StrategistCisco is looking for a Senior Leader - Customer Engagement to join our CX team. In this role, you will lead a team of CX Principals/Managers, Customer Success Managers, and Customer Program Managers. Your key responsibilities include driving adoption and managing the CX services business to drive growth.Your ResponsibilitiesAs...

Job SummaryThe Head of Customer Service plays a pivotal role in enhancing customer satisfaction by leading and managing the customer service department. This leadership position entails developing strategies to improve customer interaction, directing a team of customer service professionals, and implementing technologies and processes that elevate the...

Job DescriptionTaab Group is seeking a skilled Customer Experience Strategist to lead our contact center operations in KSA.We are looking for a high-impact professional to drive excellence in customer service, ensuring seamless and high-performance contact center operations while delivering an exceptional customer experience. This role is critical to...

Emdad Al Khebrat is looking to hire a Customer Experience SpecialistEmployment Type: Full TimeLocation: On-siteJob Description:The Customer Experience Specialist will play a pivotal role in driving customer satisfaction and loyalty through insightful data analysis and proactive relationship management. This mid-career position requires a highly competent...

About the RoleThis is an exciting opportunity to join our fast-paced and target-driven sales team. As a Sales Specialist, you will play a key role in driving revenue growth and customer satisfaction. We are looking for a highly motivated and experienced individual who can thrive in this environment.