SAP Customer Success Strategist

1 day ago


Riyadh, Ar Riyāḑ, Saudi Arabia SAP - Germany Full time

We empower business success through expert guidance and solution expertise.

About the Role:

As a trusted advisor, you will deliver value to customer executives and their line of business by leveraging deep knowledge of business models, strategies, and line of business processes. You will also accelerate near-term value delivery via rapid adoption and consumption of SAP solutions.

Key Responsibilities:
  • Build strong executive relationships and establish trusted advisor status with customers
  • Identify opportunities for customers to leverage new or expanded SAP solutions
  • Mitigate churn and manage renewals of SAP solutions/services
  • Support sales in expansion and upsell efforts
  • Manage crisis situations and de-escalate customer issues
About Us:

SAP innovations help over 400,000 customers worldwide work together more efficiently and use business insight more effectively. As a cloud company with 200 million users and 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.



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