Customer Success Advisor

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia SAP SE Full time
About the Role

We are seeking an experienced Customer Success Advisor to join our team at SAP SE. In this role, you will play a critical part in maximizing customer lifetime value by delivering solution area expertise to customer executives.

As a trusted advisor, you will build deep executive relationships and earn trusted advisor status with customers. You will also identify new opportunities for customers to leverage new or expanded SAP solutions, mitigate churn and manage renewals of SAP solutions/services, and drive renewals, expansions, and up-sells of subscription or perpetual license-based solutions.

This is an excellent opportunity to showcase your business acumen, complex problem-solving skills, and ability to handle difficult customer situations. You will work closely with SAP MU leadership, account teams, industry teams, and solution management organization to ensure value delivery.



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