Service Excellence Manager
4 days ago
We are seeking a highly organized and customer-focused Customer Care Coordinator to join our team at Al Jabr Rent A Car Co.
In this role, you will be responsible for providing exceptional customer service, managing customer relationships, and ensuring that all customer interactions are handled in a professional and courteous manner.
You will work closely with our operations team to ensure that customer needs are met and exceeded, and that all customer complaints are addressed promptly and fairly.
Main Objectives- Provide exceptional customer service, responding to customer inquiries and resolving customer complaints efficiently.
- Build strong relationships with customers, identifying areas for improvement and implementing changes to enhance customer satisfaction.
- Collaborate with internal departments to improve customer satisfaction and loyalty.
- Provide regular updates to management on customer interactions and feedback.
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Service Excellence Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Visionx Full timeAbout VisionXWe are a leading provider of AI solutions, dedicated to simplifying business complexity and driving innovation. With a strong focus on custom, agile systems, we empower our clients to overcome unique challenges and achieve tangible growth.Our global network of industry experts and mentors enables us to stay at the forefront of emerging trends...
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Service Delivery Excellence Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia VisionX Technologies, Inc. Full timeJob OverviewVisionX Technologies, Inc. is a leading provider of innovative AI solutions, dedicated to simplifying business complexity with cutting-edge technology.We are seeking an experienced Service Delivery Excellence Manager to join our team and drive the delivery of high-quality IT services that meet or exceed customer expectations.The successful...
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Service Excellence Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags مدينة القدية Full timeAbout the Opportunity:We are looking for a highly skilled Assistant Manager to join our team at Six Flags مدينة القدية. As a key member of our Food & Beverage team, you will be responsible for managing the daily operations of our outlets, ensuring that guests receive exceptional service and have a memorable experience.**Key...
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Service Delivery Excellence Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full timeWe are seeking a highly motivated Contact Center Team Lead to join our Perfume & Cosmetics industry team in Riyadh, Saudi Arabia. As a key member of our team, you will be responsible for driving customer satisfaction and operational efficiency.Key Responsibilities:This role involves managing a team of customer service representatives, ensuring they meet...
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Customer Service Excellence Manager
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia تابي Full timeJob OverviewTaab Group is seeking a skilled Customer Service Excellence Manager to lead our customer service team in KSA.We are looking for a high-impact professional to drive excellence in customer service, ensuring seamless and high-performance contact center operations while delivering an exceptional customer experience. This role involves working closely...
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Service Delivery Excellence Manager
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tbwa ChiatDay Inc Full timeTbwa Chiat/Day Inc is dedicated to delivering outstanding service to our customers. As a Service Delivery Excellence Manager, you'll be responsible for ensuring that our agents meet the highest standards of quality and service.You'll monitor agent calls, chats, and emails to assess quality and adherence to service standards. Your analytical skills and...
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Service Excellence Lead
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Keeta Full timeResponsibilitiesThe Service Excellence Lead will be responsible for ensuring that our customer service standards are consistently met and exceeded. This will involve conducting quality inspections across various business lines, identifying gaps in execution, process adherence, and product rules.Additionally, the successful candidate will drive continuous...
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IT Service Excellence Manager
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Visionx Full timeAbout VisionXAt VisionX, we empower businesses to overcome complexity through custom AI solutions. Our mission since 2017 has been to revolutionize the industry with agile systems tailored to each client's unique challenges. We collaborate closely with world-leading brands and Fortune 1000 companies, leveraging expertise in computer vision, 3D modeling, AR,...
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Service Excellence Director
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia ITH Icoserve Full timeAs a Regional Service Business Excellence Manager at ITH Icoserve, you will have the opportunity to shape the future of our company and drive excellence in service delivery. Our Digital and Innovation Regional Headquarters in Riyadh, Saudi Arabia offers a unique chance to work in a dynamic and collaborative environment.We are looking for a highly experienced...
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Director of Service Excellence
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Qiddiya Investment Company Full timeWe are looking for a Director of Service Excellence to drive customer satisfaction and engagement at Qiddiya Investment Company. As the Director-Customer Experience, you will be responsible for leading the development and execution of a comprehensive customer experience strategy that aligns with our business goals and growth objectives.About the Role:This is...
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Service Excellence Director
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Avensys Consulting Full timeWe are seeking an experienced Service Excellence Director to join our team at Avensys Consulting. The successful candidate will have a proven track record of managing customer service teams and improving customer satisfaction metrics.About the RoleThe ideal candidate will have a minimum of 5 years of experience in customer service or customer experience...
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Director of Service Excellence
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Kone Full timeAbout the TeamWe are a dynamic team at KONE, dedicated to creating a better world of work. As Director of Service Excellence, you will be part of a collaborative environment where innovation and teamwork thrive. Our company values include a commitment to safety, customer satisfaction, and excellence in everything we do.The successful candidate will have a...
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Service Excellence Lead
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Misk Foundation Full timeJob DescriptionWe are seeking a highly skilled Service Excellence Lead to join our team at Misk Foundation. As a key member of our Shared Services department, you will play a critical role in driving excellence and quality throughout our operations.Key Responsibilities:Create and execute a clear strategy for Shared Services that delivers high-quality...
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Service Excellence Specialist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia AJEX Full timeService Excellence SpecialistWe are seeking an exceptional Service Excellence Specialist to join our team at AJEX. In this critical role, you will be responsible for delivering outstanding service to our customers.Your key objectives will include:Providing top-notch service to all customers via phone, email, or other means.Implementing effective...
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Hotel Service Excellence Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full timeAbout the Opportunity:">Job Summary:We are seeking a highly skilled Hotel Service Excellence Manager to join our pre-opening team at Kimpton Riyadh, the first Kimpton hotel in the Middle East. The ideal candidate will have prior experience in similar roles within international luxury hotel chains and be able to cultivate a work environment that is...
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Service Excellence Specialist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Johnson & Johnson Full timeJob SummaryThe Service Excellence Specialist will play a critical role in ensuring that our customers receive exceptional service. This individual will be responsible for analyzing customer feedback and developing targeted solutions to improve service delivery.As a seasoned professional, you will bring a deep understanding of customer service principles and...
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Service Excellence Director
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Morni | مرني Full timeAbout the Job:We are seeking a highly skilled professional to join our team as a Service Excellence Director. In this role, you will be responsible for overseeing and improving our customer service operations to ensure exceptional customer experiences.Key Responsibilities:Develop Strategies: Develop strategies to improve customer service operations and...
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Excellence in Shared Services Delivery
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Misk Foundation Full timeMisk Foundation is seeking an Excellence in Shared Services Delivery professional to join our team.Job Summary:The job holder will be responsible for delivering high-quality services to all stakeholders, managing the development and execution of overall shared services' quality and performance strategy, covering areas such as performance management,...
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Service Excellence Specialist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags Qiddiya City Full timeAbout the Position:We are seeking a Service Excellence Specialist to join our team at Six Flags Qiddiya City. In this role, you will be responsible for ensuring that every guest has an outstanding experience in our park by delivering exceptional customer service and resolving any issues that may arise.Key Responsibilities:Address guest complaints and...
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Customer Service Excellence Leader
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Keeta Full timeCustomer Service Excellence LeaderWe are revolutionizing the food delivery space, leveraging cutting-edge technology to provide fast, reliable, and seamless experiences. As a dynamic global platform, we have rapidly expanded across key regions.This role leads quality assurance efforts and enhances service standards for our Saudi Contact Center. The ideal...