Key Account Manager
2 days ago
Integrated Gulf Biosystems (IGB) is a partner of choice for life sciences that covers the entire spectrum of basic research, diagnostics, and other applied markets in the Middle East and India. Since its inception in 1999, IGB has focused on customer satisfaction delivering complete workflows enabled through exemplary service & support.
Key Account Manager - Service SalesWe are looking for a Key Account Manager - Service Sales, who will be accountable for managing Service Sales Business in assigned territory/accounts. Accounts are spread over multiple segments like Academia, Genomics research, Food Safety, Infectious disease, etc. Position is based out of Jeddah, Kingdom of Saudi Arabia.
Key Responsibilities- Driving consistent Service Sales Contract Business growth in assigned territory/accounts.
- Lead generation and funnel management: Ensure that a healthy funnel is generated & managed well through active engagement with Key Stake Holders at all customer sites.
- Drive Branded Experience in assigned territory/accounts to grow a loyal customer base by creating awareness and implementing agreed actions as per management guidance.
- Follow Internal Processes and Compliance: Ensure all internal processes are followed in compliance with organization's guidelines to consistently grow contracts coverage while ensuring all customers are professionally served in a timely manner.
- Drive active account coverage with the ability to promote & sell service products efficiently and hence drive consistent sale growth in assigned territory/accounts with minimum support.
- Actively collaborate with all cross-functional teams to serve customers with Best In Class Services & grow the Service Sales Business in assigned territory/accounts along with customer delight.
- Proven track record in Service Sales with a minimum of 8 to 10 years of experience.
- Self-motivated professional driving go-to-market strategies as per organization's requirements.
- Competitive attitude to learn and follow established sales processes to secure business in line with expected business guidelines.
- Ability to implement the stands and position of management efficiently within the assigned territory/accounts.
- Skill set to manage customer relationships to ensure a productive and long-term relationship with strategic customers.
- Genuine passion for customer satisfaction and advocate for it internally and externally.
- Fluent in reading/writing Arabic & English languages.
A professional and multinational business climate in an evolving life sciences company that gives equal importance to employees, customers, and vendors. A learning environment where the employee constantly gains knowledge in new frontiers of science and management. A competitive package that meets or exceeds industry standards rewarding achievers.
Seniority LevelEntry level
Employment TypeFull-time
Job FunctionBusiness Development
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