Customer Applications Support Manager

As a **Customer Support** for a bulk SMS company, your role would involve a combination of customer engagement, technical support, and sales support activities. Here's a general description of the responsibilities you might have in such a position: **Key Roles & Responsibilities**: - Serve as a primary point of contact for existing customers, providing...

As a **Customer Support** for a bulk SMS company, to be responsible and accountable for the smooth running of the computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of the company’s computing needs position: **Key Roles & Responsibilities**: - Serve as a primary...

**Roles and Responsibilities**: - Resolve client’s issues related to Applications. - Act as a technical resource for internal and external products. - Walk customers through the process of how to use services for the first time. - Help customers troubleshoot issues they encounter while using services and provide actionable tips to resolve the problem. -...

**About RLDatix**: Every day, thousands of patients worldwide suffer harm from preventable care delivery errors. RLDatix is committed to changing this reality. Our mission is to enhance healthcare by creating a world where patients consistently receive the best and safest care possible. Trusted by numerous clients globally, our integrated healthcare...

About RLDatix Every day, thousands of patients worldwide suffer harm from preventable care delivery errors. RLDatix is committed to changing this reality. Our mission is to enhance healthcare by creating a world where patients consistently receive the best and safest care possible. Trusted by numerous clients globally, our integrated healthcare operations...

**AlGooru is hunting for the next generation of CX talents!** **We’re looking for a Customer Support Representative** **A bit about us** **Main responsibilities** - Managing customer queries and complaints - Processing modifications for deals and escalate complaints across a number of communication channels - Building a healthy relationship between...

**AlGooru is hunting for the next generation of CX talents!** **We’re looking for a Customer Support Representative** **A bit about us** **Main responsibilities** - Managing customer queries and complaints - Processing modifications for deals and escalate complaints across a number of communication channels - Building a healthy relationship between...

**Hiring for Customer Services Support - Riyadh, KSA.** **Eligibility Criteria: Only European Citizens Required.** **Duties and Responsibilities**: 1. Responding to Customer Inquiries: Promptly address customer queries related to water services, billing, and account information. 2. Handling Complaints: Investigate and resolve customer complaints regarding...

Unox, market leader in the production of high-end ovens, certified as a Great Place to Work® in Italy for the seventh year in a row, is looking for a Customer Relationship Management Support to join the Customer Experience Team at the Unox Arabia site. **Principal activity**: - Developing UNOX customers by acquiring new contacts and proposing our products...

At Seclore, we are Entrepreneurs not Employees. We are a passionate team with diverse backgrounds and experiences, all driven to solve complex business problems with simple, intuitive solutions. We appreciate people fueled by passion, curiosity, and hunger to learn and grow. We encourage Seclorites to think out of the box and solve the unsolved - by...

**_Riyadh_**_, _**_Saudi Arabia_**_ _** **Customer Relationship**: **Personal Evolution**: **Autonomy**: **Administrative Work**: **Technical Expertise**: **Responsibilities**: - Receive and log cases for support on service management portal, investigate the cases and problems for support and determines appropriate actions to take. Prioritizes the cases in...

**About RLDatix** Every day, thousands of patients worldwide suffer harm from preventable care delivery errors. RLDatix is committed to changing this reality. Our mission is to enhance healthcare by creating a world where patients consistently receive the best and safest care possible. Trusted by numerous clients globally, our integrated healthcare...

**JOB DESCRIPTION** Join a successful team, add value to the business and gain exposure to a wide range of business and technology activities! We are looking for an experienced, hands-on and enthusiastic technologist who is adaptable and flexible, and is keen to gain experience across many aspect of technology including software delivery, production...

Job Summary: This role is a Customer Support Engineer role based in our Riyadh office. The role will be required to work with the Operations Manager and is required to provide technical support for a software product, as well as to hardware supporting system, that is in use by a large government organization. **Job Description**: Role Objective To provide...

**Purpose**: chat, or in-person to provide support and information on Lucidya's products. Ensure that appropriate actions are taken to resolve customers problems and concerns by processing Internal complaints, bugs, and issues related to our products. To excel in this role, you should be excellent in verbal and written communication. You are expected...

Diagnosing and resolving issues related to IT monitoring systems and tools, while also offering technical assistance and guidance to fellow IT personnel and users - Sustaining IT monitoring solutions that encompass diverse facets of IT operations, including availability, performance, capacity, configuration, security, and adherence to compliance. -...

He should acknowledge the reported issues and update the reported user with the solution status and inform him once it is solved. - Support N number of Applications as primary. - Troubleshoot and debug the reported issues - Advise the reported user about the progress. - Escalating issues to the next level and/or vendor if needed. - DR switching activities -...

Senior Support Engineer - AppDynamics Riyadh, KSA - Job Description Summary- Diagnosing and resolving issues related to IT monitoring systems and tools, while also offering technical assistance and guidance to fellow IT personnel and users - Sustaining IT monitoring solutions that encompass diverse facets of IT operations, including availability,...

**Senior Support Engineer - AppDynamics** **Riyadh, KSA** **Job Description Summary** - Diagnosing and resolving issues related to IT monitoring systems and tools, while also offering technical assistance and guidance to fellow IT personnel and users - Sustaining IT monitoring solutions that encompass diverse facets of IT operations, including...

**Job Information** **Job Title**: Agent - Call Center and Customer Support **Department Name**: Marketing and Customer Support **Job Summary** Complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation. **Primary Duties & Responsibilities** - Take customer calls...