Customer Relationship Management Support

1 month ago


Riyadh, Saudi Arabia Unox Spa Full time

Unox, market leader in the production of high-end ovens, certified as a Great Place to Work® in Italy for the seventh year in a row, is looking for a Customer Relationship Management Support to join the Customer Experience Team at the Unox Arabia site.

**Principal activity**:

- Developing UNOX customers by acquiring new contacts and proposing our products to them;
- Qualifying business contacts and translating them into sales processes
- Supporting and managing marketing campaigns;
- Satisfying the requests of current customers through maintenance and follow-up activities;
- Ensuring the success of UNOX and customer satisfaction;
- Pronoting and organising demonstrations of our sales staff;
- Manage customer master data and arrange updates;
- Standardising CRM processes;
- Collecting data and information of a commercial nature;
- Handling complaints;
- Managing contact with the administration area, production area, procurement area and logistics area.
- Supporting the sales team with Unox’s CRM system.

**Requisite**:

- Excellent knowledge of the English language.

**Why Unox?**
- Unox invests in the growth of its employees, offering training programs and personalized development paths to help you reach your full potential;
- Opportunity to join a structured, international organisation, certified Great Place to Work®;
- Opportunity to be part of a dynamic, high-tech, cutting-edge environment.

If you recognise yourself in the characteristics we are looking for and in our values - Passion, Teamwork, Result Orientation - you are the right person for us



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