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Success Story Manager
1 week ago
Skill Requirements:
As a successful Customer Success Manager, you should have relevant work experience (minimum of 2 years in a similar position) and experience in Post-Sales-Account-Management for subscription-based solutions.
You should have a background and technical experience in Digital Solutions and very good understanding of the Analytics, A/B test and Data businesses.
You must be highly self-managed, responsive, with the passion to serve the customer. Exceptional presentation, written and oral communication skills are required.
You should have a very structured working approach, ability to deal with several different activities in parallel, and demonstrable ability to take ownership and act on client goals and objectives.
You will also be required to influence and drive issue resolution with cross-functional teams in a matrix organization and proven track record in teaming with sales and field organisations to achieve business goals.
Educational Background:
No specific educational background is mentioned, but a degree in a related field would be preferred.
