Customer Solutions Lead

6 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Microsoft Full time

In conversation with customers, identify areas of alignment with their industry goals. Explore opportunities for digital transformation that meet their needs.

Partner with internal teams and external partners to co-create innovative solutions. Share expertise to inform strategic decisions.

Expand partnerships through research and discussion with partners. Organize events and lead conversations within Microsoft.

Dive into competitor analysis to stay competitive. Collaborate with global black belts to position Microsoft against competitors.

Measure customer satisfaction through feedback reports. Use this insight to inform coaching and improve client experience.

Develop a strategic plan to manage territory business. Analyze forecasts to optimize account performance.



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