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Technical Customer Success Manager

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Black Duck Full time

About the Opportunity

We are seeking a highly motivated Product Enablement Consultant to join our Client Services Team. As a key member of our team, you will work directly with customers to meet their software security, quality, and compliance goals.

Your primary responsibilities will include:

  • Constantly strategizing, conceiving, and executing internal processes to improve the Customer Success organization and our service offerings
  • Identifying areas for improvement or enhancement in both the Software Integrity product line and the company functions as a whole

Key Requirements

  • Proven ability to prioritize activities, set objectives, and meet milestones
  • Experience working with at least two programming languages (C/C++, C#, or Java)
  • Desired experience with security testing and network protocols