Customer Success Partner

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full time

About Us:

Saudi Petroleum Services Polytechnic is a leading provider of petroleum services and solutions. We are committed to delivering exceptional customer service and building long-term relationships with our clients.

In this role, you will play a critical part in achieving our business objectives by developing and maintaining strong relationships with our clients. You will work closely with our sales and marketing teams to identify new opportunities and develop targeted campaigns to acquire new clients.

Key Responsibilities:

  • Act as the main point of contact in all matters relating to client concerns and needs.
  • Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients.
  • Plan a monthly visit schedule to meet clients and discuss their requirements.
  • Maintain accurate client records, keeping track of any contract updates and renewals.
  • Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met.


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