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Executive Partnership Development Specialist

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia SAP SE Full time

Job Overview

We are seeking a highly skilled Executive Partnership Development Specialist to join our team at SAP SE. As an expert in business solutions, you will play a key role in developing and maintaining strong partnerships with customers, driving growth and expansion through strategic collaboration.

About the Role

  • Built deep executive relationships and earned trusted advisor status with customers.
  • Identified new opportunities for customers to leverage new or expanded SAP solutions.
  • Mitigated churn and managed renewals of SAP solutions/services.
  • Identified sales leads and supported sales in expansion and upsell efforts.
  • Managed through crisis and de-escalated customer situations.
  • Driven renewals, expansions, and up-sells of subscription or perpetual license-based solutions.

What You Bring

  • Strong executive presence and relationship building skills.
  • Deep knowledge of business models, strategies, and line of business processes.
  • Proven ability to handle difficult customer situations and discuss complex issues with customer executives.
  • Experience with cloud software solutions and delivery models.
  • Expert level buying center/Lines of Business domain expertise.
  • Ability to apply risk-mitigation strategies to customer situations.
  • Knowledge of SAP solutions portfolio and the business processes they enable.
  • Some technical understanding for assigned solution area to address technical issues with customers.
  • Bachelor's degree or equivalent required.
  • Experience in business software.
  • Knowledge of SAAS and IAAS processes.
  • Strong program/project management and governance skills.
  • Relationship-driven mindset with excellent verbal and non-verbal communication skills.
  • Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based solutions.